Sujeesh P P
Area Collection Manager
Aluva,KL
Summary
Professional with solid background in collections management, driving efficiency and results through strategic planning and execution. Adept at negotiating and resolving complex cases, while fostering strong team collaboration and adapting to evolving requirements. Skilled in financial analysis, risk assessment, and customer relationship management. Known for reliability, integrity, and results-driven approach.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Area Collection Manager
Mahindra Finance
07.2007 - Current
- Monitored team performance, providing feedback and coaching to enhance productivity and effectiveness.
- Promoted a culture of accountability and professionalism among the team members.
- Leveraged technology tools to automate processes and improve efficiency in account monitoring and follow-up activities.
- Collaborated with other departments to identify risk factors and develop targeted action plans to address them.
Branch Manager
Mahindra & Mahindra Financial Services
06.2012 - 04.2016
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Branch in Charge
Manappuram Finance
06.2005 - 06.2007
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Commerce - Co-operation
University of Calicut
Nilambur 04.2001 -
Skills
Engaged listening
Timeline
Branch Manager
Mahindra & Mahindra Financial Services
06.2012 - 04.2016
Area Collection Manager
Mahindra Finance
07.2007 - Current
Branch in Charge
Manappuram Finance
06.2005 - 06.2007
Bachelor of Commerce - Co-operation
University of Calicut
04.2001 -
Languages
English
Upper intermediate (B2)
Malayalam
Advanced (C1)