Sujeet Kumar
12/31, Street No - 3 Saket Block, Mandawali, Delhi
Summary
Dependable professional with several years of helpdesk experience. Successfully assists end-users with complex technical issues. Communicates complicated concepts clearly and professionally handles wide-ranging questions.
Overview
7
7
years of professional experience
Work History
IT Support Engineer
St. Xavier High School Ghaziabad
Ghaziabad
01.2023 - Current
- Monitored server performance metrics to identify areas of improvement or optimization.
- Performed troubleshooting to diagnose and resolve complex technical problems.
Laptop Repair Technician
F1 Info Solutions & Services Pvt. Ltd.
Noida
02.2023 - 11.2023
- Performed diagnostics and troubleshooting to identify the root cause of laptop issues
- laptops diagnose and repair hardware faults.
- Installed new systems and components according to service orders and manufacturer instructions.
IT Support Engineer
Realme Service Center
Delhi Laxmi Nagar
03.2021 - 11.2022
- Provided technical support to end-users on a variety of computer software and hardware issues.
Laptop Repair Technician
Smart Care (MSI Laptop Service Center
Delhi Laxmi Nagar
01.2019 - 03.2021
- Repaired or replaced defective parts using hand tools such as soldering irons and screwdrivers.
- Repaired broken laptop components such as motherboards, LCDs and keyboards.
Education
Deploma - Cyber Security And Ethical Hacking
GLOBAL INSTITUTE OF CYBER SECURITY AND ETHICAL HAC
Noida Sector 6306-2024
Bachelor of Arts -
Ramlakhan Singh Mahavidyalaya Rampur Baijapur- Jau
Jaunpur UP01-2023
Laptop Repair Engineer -
Hi Tech Multi Technologies
Delhi Laxmi Nagar 01-2020
12th -
R L S I C Rampur BAIJAPUR JAUNPUR
Jaunpur UP01-2019
High School Diploma -
R L S I C Rampur BAIJAPUR JAUNPUR
JAUNPUR UP01-2017
A.D.C.A -
Anurag Computer Institute
Malhani Bazar Jaunpur02-2017
Skills
- AWS Amazon Web Services Cloud
- Microsoft Azure
- Digital marketing
- Network Security
- IT Sales
- Firewall Management
- Server Management
- Technical Support
- LAN/WAN
- Network configuration
Languages
English Hindi
First Language
Timeline
Laptop Repair Technician
F1 Info Solutions & Services Pvt. Ltd.
02.2023 - 11.2023
IT Support Engineer
St. Xavier High School Ghaziabad
01.2023 - Current
IT Support Engineer
Realme Service Center
03.2021 - 11.2022
Laptop Repair Technician
Smart Care (MSI Laptop Service Center
01.2019 - 03.2021
Deploma - Cyber Security And Ethical Hacking
GLOBAL INSTITUTE OF CYBER SECURITY AND ETHICAL HAC
Bachelor of Arts -
Ramlakhan Singh Mahavidyalaya Rampur Baijapur- Jau
Laptop Repair Engineer -
Hi Tech Multi Technologies
12th -
R L S I C Rampur BAIJAPUR JAUNPUR
High School Diploma -
R L S I C Rampur BAIJAPUR JAUNPUR
A.D.C.A -
Anurag Computer Institute
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