Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sujit Bhattacharjee

Sujit Bhattacharjee

Kolkata,WB

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Hub Operations Manager

Delhivery Limited
07.2023 - Current
  • Facilitated conflict resolution amongst team members, promoting a positive work environment conducive to high productivity levels.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Championed change management efforts within the organization, encouraging adaptability among employees when faced with operational shifts.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed daily scheduling of staff assignments, ensuring optimal coverage during peak hours.
  • Collaborated with cross-functional teams for process improvements, leading to increased efficiency in hub operations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Team Leader

Delhivery Limited
11.2020 - 07.2023
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.
  • Built and established relationships with staff and vendors.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Managed time efficiently in order to complete all tasks within deadlines.

Pickup & Processing Executive

Delhivery Limited
08.2018 - 11.2020
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Trained and supervised employees on office policies and procedures.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Maintained strict compliance with industry regulations and internal policies throughout all processing activities.

Education

BBA -

Manipal University
02.2027

Higher Secondary -

Nabadoy Institute
03.2012

Secondary -

K N V
02.2010

Skills

  • Data Management
  • Scheduling
  • Organizational Structuring
  • Goal Setting
  • Cost Reduction
  • Logistics
  • Warehouse Management
  • 5S at Facility

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Advanced (C1)

Timeline

Hub Operations Manager

Delhivery Limited
07.2023 - Current

Team Leader

Delhivery Limited
11.2020 - 07.2023

Pickup & Processing Executive

Delhivery Limited
08.2018 - 11.2020

BBA -

Manipal University

Higher Secondary -

Nabadoy Institute

Secondary -

K N V

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Sujit Bhattacharjee