Sujit Gaddampally

Manager - II - Regulatory Portfolio Manager

Bristol Myers Squibb

01.2024 - Current

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Improved marketing to attract new customers and promote business.
Cross-trained existing employees to maximize team agility and performance.
Maintained professional, organized, and safe environment for employees and patrons.
Developed and maintained relationships with customers and suppliers through account development.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Improved safety procedures to create safe working conditions for workers.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Streamlined project delivery processes, significantly reducing time to market for new product launches.
Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Increased market share with strategic business development efforts, expanding into untapped markets.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Organized professional development programs for staff, leading to improved performance and skill sets.
Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Defined clear targets and objectives and communicated to other team members.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established team priorities, maintained schedules and monitored performance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Identified and communicated customer needs to supply chain capacity and quality teams.
Set aggressive targets for employees to drive company success and strengthen motivation.
Developed detailed plans based on broad guidance and direction.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Leveraged data and analytics to make informed decisions and drive business improvements.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Managed senior-level personnel working in marketing and sales capacities.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Assistant Manager

Freyr Solutions Pvt Ltd

09.2021 - 01.2024

Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed strong working relationships with staff, fostering a positive work environment.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Senior Associate

Parexel

07.2020 - 09.2021

Trained and supported new team members, maintaining culture of collaboration.
Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
Mentored junior associates, fostering professional growth and helping them reach their full potential.
Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.

Senior Executive

Imedglobal

12.2015 - 07.2020

Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.

Associate

Virchow Biotech

01.2014 - 12.2015

Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Developed and implemented strategies to increase customer satisfaction and engagement.

Summary

Overview

Work History

Manager - II - Regulatory Portfolio Manager

Assistant Manager

Senior Associate

Senior Executive

Associate

Education

Master of Science - Pharmaceutical Sciences

B Tech - Biotechnology

Skills

Timeline

Manager - II - Regulatory Portfolio Manager

Assistant Manager

Senior Associate

Senior Executive

Associate

Master of Science - Pharmaceutical Sciences

B Tech - Biotechnology

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