Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sujit Shete

Bengaluru

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Amazon
Bengaluru
08.2023 - 02.2024
  • Developed essential skills and techniques through diligent practice.
  • Attended training sessions and meetings to learn new information and develop personal skills.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Education

Bachelor of Science - Industrial Engineering

Goverment College of Engineering
Chandraur
07-2022

Skills

  • Complaint Resolution
  • Scheduling
  • Data Entry
  • Information Security
  • Inbound and Outbound Calling
  • Complaint Handling
  • Dispute Resolution
  • Customer Service

Languages

Marathi
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1

Timeline

Customer Service Representative

Amazon
08.2023 - 02.2024

Bachelor of Science - Industrial Engineering

Goverment College of Engineering

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Sujit Shete