Well-qualified Supply chain Management in handling complex customer issues and promoting positive experiences.
Experienced customer service professional bringing 1.5 years of coordinating shipments, collaborating with freight carriers and managing customer needs.
Dedicated to reducing time and cost requirements for goods needed by Supply chain operations.
Dedicated to supply chain professional with history of meeting company goals utilizing consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
1
1
year of professional experience
20
20
years of post-secondary education
Work History
Senior Procurement Analyst
FLEX
Chennai, Tamilnadu
01.2021 - Current
Managed procurement requests and acted as point-person for customers on logistics, hardware and software needs.
Maintained internal inventory of supplies and equipment.
Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations.
Performed yearly store audits in collaboration with managers, designers and sales associates to provide feedback.
Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
Reduced production downtime by overseeing quality control and assembly.
Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.
Input data into system and recorded order updates with 96% accuracy.
Enhanced organization and traceability through implementation of management systems in Dashboards for Past Due and Un-Confirmed records.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
Developed team communications and information for meetings.
Worked flexible hours; night, weekend, and holiday shifts.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Research partner Companies and Seek to Negotiate best price contact to increase Business Revenue .
Implemented Dashboard in Power platform .
Managing EMEA Sites for all the production across the region .