Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Sujitha Venkateshwaran

Sujitha Venkateshwaran

Bengaluru

Summary

  • Passionate Automation Test Engineer with over seven years of experience in the SaaS domain, adept at crafting lean, impactful UI, and efficient API test scripts for rapid defect detection.
  • Driven by customer empathy, I collaborate with the product team to deliver user-friendly, high-quality, and thoughtful products.
  • Manage release deployment automation across regions, coordinating with on-call teams to resolve deployment issues.
  • Contribute to automation framework improvements by increasing test coverage, optimizing test execution time, and implementing CI/CD checks.

Overview

8
8
years of professional experience

Work History

Lead SDET

Freshworks
Bengaluru
04.2023 - 11.2024
  • Led a cross-functional Scrum team, driving sprint ceremonies, and ensuring goal alignment for high-quality, agile releases.
  • Led reviews of test plans, cases, and automation code to ensure alignment with requirements and best practices.
  • Provided KT to new hires, and mentored junior SDETs for product and process ramp-up.
  • Tested AI chatbot features, validating prompt changes, accuracy, and key metrics.
  • Led RCA on production bugs, identified the top 5 high-risk modules, and extended test coverage, reducing bug inflow by 30% and boosting product stability.
  • I served as an interview panelist for SDET hiring.

Senior SDET

Freshworks
Chennai
04.2020 - 03.2023
  • Owned end-to-end testing of a critical billing system, responsible for charging customers based on the number of sessions utilized per billing cycle.
  • Automated over 400 manual UI and API test cases, increasing the release frequency from one to four releases per sprint.
  • Contribute to Ideation-to-Product (I2P) discussions by asking key questions, minimizing requirement changes later in the development or testing cycle.
  • As a member of the SWAT team, I tested and released multiple high-priority customer bugs with no breakage.
  • Performed extensive end-to-end functional testing to deliver planned user stories on time.

SDET

Freshworks
Chennai
03.2018 - 03.2020
  • Tested the Help Widget end-to-end, ensuring stability across use cases.
  • Contributed to UI, API automation, and framework improvements.
  • Involved right from the product design stage to production support, by debugging any L2-level customer issues.

Programmer Analyst Trainee

Cognizant
Chennai
02.2017 - 09.2017
  • Completed training at Cognizant Academy with top scores.
  • Led a team in database modeling and design for an insurance payer system.
  • Provided production support for a U.S.-based telecom client. Prioritized critical incidents, tracked and resolved issues via ticketing systems, and monitored mission-critical applications.

Education

B.E - Electronics And Communication Engineering

Adhiyamaan College of Engineering
01-2016

Skills

  • Java
  • Data structures and algorithms
  • Functional and API testing
  • Selenium
  • TestNG and RSpec
  • BDD and POM
  • Rest Assured
  • Postman
  • git
  • CI/CD
  • Jenkins
  • Docker
  • Kubernetes
  • Deployment automation
  • Agile methodologies
  • SDLC and STLC

Accomplishments

  • Received three Spot Awards for testing key features like Help Widget, Billing, and Answer Flows
  • Honored as Best Team Player for the timely delivery of planned, critical tasks

Websites

Timeline

Lead SDET

Freshworks
04.2023 - 11.2024

Senior SDET

Freshworks
04.2020 - 03.2023

SDET

Freshworks
03.2018 - 03.2020

Programmer Analyst Trainee

Cognizant
02.2017 - 09.2017

B.E - Electronics And Communication Engineering

Adhiyamaan College of Engineering

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Sujitha Venkateshwaran