Sukanta Kumar Panda

Client: Silicon Laboratories Inc.

Vmware day to day Activities:-

• Upgraded VMware vSphere environments to version 8.x, implementing best practices for vCenter, ESXi, and vSAN configuration
• Configured DRS and HA clusters in vSphere, enabling automated resource balancing and high availability
• Performed capacity planning and load balancing for VMware hosts and clusters to optimize resource utilization
• Implemented Enhanced vMotion Compatibility (EVC) to ensure compatibility across multiple CPU generations
• Migrated Windows-based VMs to an AMD Cluster, addressing hardware compatibility and performance concerns
• Led the migration of legacy systems to VMware-based virtual environments, ensuring minimal downtime and data integrity.
• Conducted detailed audits of VMware environments using VMware Skyline for proactive issue identification and resolution.
• Implemented security policies and compliance standards across VMware and Windows Server environments, enhancing overall system security.
• Collaborated with cross-functional teams to integrate VMware solutions with existing Windows infrastructures, ensuring seamless operations.
• Monitored and analyzed system performance metrics to proactively identify and mitigate potential issues within VMware and Windows environments.
• Upgrading resources like storage, RAM&CPU.

Windows Server Day to Day Activities:-

• Managed Windows Server environments, including 2012 R2, 2016, 2019, and 2022, handling roles like AD, DNS, DHCP, IIS, and File Servers
• Automated Windows patching and server management using SCCM and Patch manager plus and PowerShell scripts.
• Manage user accounts, permissions, and access rights.
• Configured Active Directory replication and performed health checks to maintain directory integrity.
• Monitor system performance and troubleshoot issues.
• Creating, Deleting, managing user accounts, groups on windows server 2022.

Azure day to day Responsibilities

• Responsible for installation and configuration of Azure services.
• Deploy virtual machines to virtual networks using Azure portal.
• Manage resource groups.
• Manage role-based access control.
• Implement and manage storage.
• Import and export data to Azure.
• Implement Azure backup.
• Deploy and manage virtual machines (Create and configure VMs for Windows and Linux).
• Configure and manage virtual networks Monitor and troubleshoot.
• Create and configure a Network Security Groups.
• Integrate on-premises network with Azure virtual networks.

Citrix day to day activities:-

• Designed and deployed a new Citrix infrastructure, including multiple Delivery Controllers, StoreFront, FAS Servers, and License Servers, optimizing application delivery.
• Administrating Citrix virtual applications and desktops.
• Configuring and optimizing Citrix policies and profiles.
• Managing and maintaining the Citrix infrastructure.
• Troubleshooting any Citrix related issues.
• Installed, configured, and administered Citrix NetScaler Access Gateway and Secure Gateway.
• Troubleshot and resolved complex technical issues related to the Citrix environment.
• Migrated Citrix Environment from 7.15 Ltsr to 2402 CU1.
  
  

• Integrated Active Directory with Google Workspace using SSO/SAML for seamless authentication and user management
• Monitored and managed Windows Servers hosting Active Directory and DNS services for a hybrid cloud environment
• Performed PowerShell scripting for automation of Google Workspace and Windows server tasks, reducing manual efforts
• Configured and maintained VMware Horizon environments to support virtual desktops for end-users, enhancing remote work capabilities
• Implemented Group Policy Objects (GPOs) to enforce security settings and streamline Windows Server management
• Conducted regular audits of Google Workspace and Windows Server environments to ensure compliance and security standards were met
• Optimized VMware virtual machine performance by adjusting resource allocations based on usage patterns and requirements
• Provided training and support to team members on integrating VMware solutions with Google Workspace and Windows infrastructures
• Stayed current on industry trends and platform updates to maintain expertise in digital advertising strategies.

Client: OLA Electric

Vmware Day to Day Activities:-

• Deployed and configured VMware vCenter 7.x and ESXi hosts with HA and DRS settings for production and development environments
• Managing the virtualized environment, including creating and configuring virtual machines.
• Implemented VM storage policies using vSAN to improve VM performance and redundancy
• Managed VMware vRealize Operations for monitoring and optimizing the virtual infrastructure, ensuring high performance and availability
• Automated routine administrative tasks using PowerShell and VMware PowerCLI scripts, increasing operational efficiency
• Collaborated with the network team to design and implement VMware NSX for enhanced network virtualization and security
• Performed regular backups and restorations of Windows Servers and VMware environments to ensure data integrity and availability
• Developed and enforced security best practices for both VMware and Windows Server environments, reducing vulnerabilities

Azure VDI day to day Activities:-

• Design, deploy, and manage virtual desktop environments using Microsoft Azure Virtual Desktop (AVD), ensuring the solution is tailored to business needs.
• Azure VDI Setup & Configuration: Design, deploy, and manage virtual desktop environments using Microsoft Azure Virtual Desktop (AVD), ensuring the solution is tailored to business needs.
• Infrastructure Management: Maintain and monitor Azure VDI infrastructure, including virtual machines (VMs), virtual networks, and storage resources, ensuring optimal performance and scalability.
• Troubleshooting & Issue Resolution: Resolve technical issues related to VDI deployment, including user access, network connectivity, and performance problems. Collaborate with support teams to identify root causes.
• User Profile Management: Implement and manage user profiles and profiles persistence solutions, such as FSLogix, to ensure seamless user experience across different devices.
• Performance Monitoring & Optimization: Continuously monitor the performance of VDI solutions and implement optimizations (e.g., resource allocation, load balancing) to meet user demand and minimize downtime.
• Security & Compliance: Ensure Azure VDI environments adhere to security standards and compliance regulations. Configure user access controls, Multi-Factor Authentication (MFA), and encryption.
• Automation & Scripting: Develop and maintain PowerShell scripts and automation workflows for provisioning, configuration, and management of Azure VDI components to reduce manual effort.
• Resource Allocation & Scaling: Manage the capacity planning, resource allocation, and dynamic scaling of virtual desktops to match business and workload requirements.
• Disaster Recovery & Backup: Implement and maintain backup and disaster recovery strategies for the VDI environment to minimize data loss and downtime in case of system failure.
• User Training & Support: Provide training and support for end-users and IT teams on Azure VDI tools, features, and best practices to improve the user experience and system adoption.
• Collaboration with Teams: Work closely with other IT teams (network, security, infrastructure, etc.) to ensure smooth integration of Azure VDI with other systems and applications.
• Documentation: Create and maintain detailed technical documentation for system configurations, processes, and troubleshooting guides to support future scalability and maintenance efforts.
• Continuous Improvement: Stay current with the latest Azure VDI features, tools, and best practices, ensuring the solution evolves with new updates, security patches, and industry trends.

Client: Lafarge Holcim

• Managed Windows Servers, including roles like DNS, DHCP, and file services, ensuring high availability and minimal downtime
• Performed P2V conversions and migrated Windows-based workloads to VMware environments for increased performance and reliability
• Managed Active Directory accounts, including provisioning, de-provisioning, and troubleshooting group policies and permissions
• Conducted regular security audits, implemented antivirus solutions, and monitored systems for vulnerabilities and threats
• Coordinated and applied patches and updates to Windows servers and workstations using tools like SCCM and WSUS
• Handled escalations through ITSM tools (e.g., ServiceNow, Jira) and documented resolutions for continuous service improvement
• Provided technical support and troubleshooting for VMware and Windows Server issues, reducing resolution times and improving system uptime

• Server and System Maintenance: Install, configure, and maintain servers, operating systems, and software applications, ensuring high availability and performance of the IT infrastructure.
• Network Configuration and Management: Set up, monitor, and manage network infrastructure, including routers, switches, and firewalls, ensuring secure and efficient data flow across the organization.
• User Account Management: Create, modify, and delete user accounts, manage permissions, and set up group policies to ensure users have the necessary access and security on systems.
• System Monitoring and Troubleshooting: Continuously monitor system performance, logs, and alerts, proactively identifying and troubleshooting issues such as hardware failures, software bugs, and network disruptions.
• Security Management: To protect systems from cyber threats, implement and enforce security policies, patch systems regularly, configure firewalls, and perform vulnerability assessments.
• Backup and Disaster Recovery: Plan, implement, and manage backup systems to ensure that critical data is protected and recoverable. Establish disaster recovery plans to minimize downtime in case of system failures.
• Software Installation and Updates: Install, configure, and update software applications and security patches to ensure systems are running efficiently and securely.
• Performance Optimization: Monitor and optimize system performance by tuning resources (e.g., CPU, RAM, disk space), troubleshooting bottlenecks, and ensuring the systems are operating at peak efficiency.
• Automation of Tasks: Write and implement scripts (e.g., PowerShell, Bash) to automate repetitive tasks such as backups, patch management, and system monitoring to improve efficiency.
• Documentation and Reporting: Maintain detailed documentation of system configurations, network diagrams, procedures, and changes. Provide regular reports on system status and incidents to management.
• Virtualization Management: Manage virtual environments to deploy and maintain virtual machines and optimize server resources.
• Collaboration with IT Teams: Work with developers, network engineers, and other IT staff to ensure the smooth functioning of applications, databases, and overall IT systems.
• Incident Response and Support: Provide on-call support for troubleshooting and resolving urgent system or network issues. Respond to helpdesk tickets, providing timely resolution to user problems.
• Capacity Planning and Scalability: Anticipate future system needs and plan for hardware upgrades, system expansions, and scaling infrastructure to meet business growth.
• Compliance and Audit: Ensure that systems comply with relevant industry standards and regulations. Prepare for and participate in system audits to assess security and performance.
• End-User Support and Training: Provide technical support and training to end-users regarding system functionality, software tools, and troubleshooting common issues.

Videocon Industries Ltd

• Advanced System Design & Architecture: Lead the design and architecture of complex IT systems, including server setups, network configurations, and storage solutions, ensuring scalability, reliability, and security.
• Team Leadership & Mentorship: Lead and mentor junior system administrators, providing guidance on troubleshooting, best practices, and system optimization techniques. Help with skill development and training.
• Strategic Planning & Optimization: Collaborate with management to plan and implement long-term strategies for system growth, performance optimization, and resource allocation to meet the evolving needs of the organization.
• High-Level Troubleshooting & Issue Resolution: Take the lead in resolving complex system issues, conducting root cause analysis, and implementing corrective measures for hardware, software, and network problems.
• Advanced Security Implementation: Design and implement security measures, including advanced firewall configurations, intrusion detection systems, data encryption, and multi-factor authentication, ensuring systems remain secure against cyber threats.
• Disaster Recovery & High Availability: Develop and manage comprehensive disaster recovery plans, including backup strategies, failover systems, and high-availability configurations, to minimize downtime and ensure business continuity.
• Automation & Scripting: Create and maintain automation scripts (e.g., PowerShell, Python, Bash) for system management, performance monitoring, and deployment tasks to improve efficiency and reduce manual workloads.
• Virtualization & Cloud Management: Lead the administration of virtualization platforms (VMware, Hyper-V) and cloud-based infrastructure (Azure, AWS), ensuring seamless deployment and management of virtual machines and cloud resources.
• Performance Monitoring & Capacity Planning: Continuously monitor system performance, analyze data trends, and plan for future resource needs, ensuring systems can handle growing workloads and demand without performance degradation.
• Software & Patch Management: Oversee the deployment and testing of software patches and updates across the infrastructure, ensuring systems are up-to-date and vulnerabilities are minimized.
• System Integration & Upgrades: Plan and implement system upgrades and integrations with new software, hardware, and cloud services, ensuring minimal disruption and smooth transitions.
• Documentation & Knowledge Sharing: Maintain comprehensive documentation on system configurations, network diagrams, incident resolution procedures, and security policies. Share knowledge with other IT teams to standardize practices.
• Collaborating with Cross-Functional Teams: Work closely with developers, network engineers, security experts, and other departments to ensure smooth integration and compatibility of systems, applications, and services.
• Incident Management & Root Cause Analysis: Lead incident management efforts, including identifying, managing, and resolving high-priority incidents, performing root cause analysis, and implementing preventive measures.
• Regulatory Compliance & Audits: Ensure that all systems comply with industry standards and regulatory requirements. Coordinate and prepare systems for security audits, ensuring that systems meet compliance guidelines.
• Cost Optimization & Budgeting: Manage IT budgets by identifying cost-effective solutions for hardware, software, cloud services, and licensing. Optimize system resources to minimize waste and maximize ROI.
• Vendor Management: We collaborate with vendors and third-party service providers to procure hardware and software, manage licenses, and negotiate service-level agreements (SLAs).
• End-User Support & Escalation: Provide high-level technical support for complex user issues, assist with escalations from the helpdesk team, and ensure timely resolutions.
• Research & Innovation: Stay current with emerging technologies, trends, and best practices in system administration, cloud computing, and IT security. Propose innovative solutions to enhance the infrastructure.
• Business Continuity & Risk Management: Work with management to identify critical systems and ensure robust risk management strategies are in place, including proactive maintenance and system health checks.

• Active Directory Account Management: Create, disable, or unlock user accounts; reset passwords, and manage group memberships
• Access Control: Assign folder and file permissions to users and groups as per standard procedures
• Basic Troubleshooting: Resolve common login issues, replication delays, and account lockouts
• Audit and Reporting: Generate basic audit logs or reports for user activities and group changes
• Group Policy Application: Assist with Group Policy updates, ensuring they are applied correctly on user endpoints
• Mailbox Management: Create, disable, and modify user mailboxes and shared mailboxes
• Email Delivery Issues: Troubleshoot basic email sending/receiving issues, including spam filter checks
• Provided support on troubleshooting for Windows Server environments, resolving DNS, DHCP, and file-sharing issues
• Documented technical procedures and created knowledge base articles to support the IT support team in troubleshooting VMware and Windows issues

• Supported Windows client and Server environments, ensuring 24/7 availability for file sharing, authentication, and printing services
• Maintained inventory and documentation of Windows Desktops and Server assets, ensuring accurate tracking and management
• Monitor Desktop and server performance using tools like Task Manager or Event Viewer
• Patch Monitoring: Track patch deployment status in tools like WSUS or SCCM and escalate any failures
• Spam Reporting: Assist users in reporting phishing emails using tools like the Microsoft Report Message Add-In
• Email Retention Policies: Guide users on setting up auto-archiving and retention policies to streamline mailbox management
• Patch Status: Verify if servers are patched and report missing updates to the relevant teams