More than 10 years of experience in Office Administration for managing large and small offices. I have worked with numerous organizations, including human resources, which allows me to facilitate an efficient workflow and improve communications between multiple departments. Senior executives consistently rely on me to maintain Office Operations, Corporate Travel Arrangements, Accommodation, Overseeing Meetings, and managing Guest Relations, Visa process, MIS reports, Budget preparation and Documentation.
Managing housekeeping activities at all the sites of builder company
▪ Ensure cleanliness maintain at sample house flats at all sites
▪ Supervising support estate department staff and dividing responsibilities to ensure performance
▪ Keep stock of housekeeping supplies and place orders when necessary ▪ Managing the maintenance work at residential buildings and coordinate with service agency and contractors.
▪ Ensuring smooth process of possession of flats purchase by customers. ▪ Responsible for supporting, managing and maintaining all clerical and administrative functions for the housekeeping
▪ Ensuring and providing flawless, upscale, professional and high-class customer service experiences.
International voice process for US customers for generating sales for Electronics giant BestBuy.com.
Coordinating office activities and operations to secure efficiency and compliance to company policies
Supervising administrative staff and dividing responsibilities to ensure performance
Keep stock of office supplies and place orders when necessary
Expert in assisting for new office set up & shifting as per the guidelines of the management
Expert in Negotiating with property brokers and owners for the rate
Responsible for supporting, managing and maintaining all clerical and administrative functions for the housekeeping
Ensuring and providing flawless, upscale, professional and high-class guest service experiences
Booked travel and accommodation arrangements for Faculty, Non-Teaching Staffs, Visiting Faculties, VIPs, and guests including flights, railways, taxis, and guest house reservations in line with budgetary guidelines
International Ticketing in coordination with vendors, visa issuance, forex and travel insurance.
Guesthouse management for guests, new joinee and visiting faculty.
Event management for University
Breakthrough facility of providing bus service to students and staff of Anant National University.
Vendor management to get best service at negotiated rates from travel agents, hotels and cab service provider.
Travel Coordination:
Booked travel and accommodation arrangements for employees, VIPs, and guests including flights, railways, taxis, and guest house reservations in line with budgetary guidelines
Maintained strict guest security measures during employees field trips ensuring seamless and safe travel
Budget/Policy Compliance:Managed the financial aspect of bookings in line with agreed budgets / travel policies
Compiled information and data for audits, budgets and plans; gathered and analyzed data; prepared correspondence, reports, and maintained logs
People Management:Liaised and negotiated with hotel and banquet officials for organizing corporate events and meeting arrangemenEnsured the traveling personnel is briefed on all travel arrangements and coordination before confirming travel plans and itinerary
Operation Administration:
· Accounted for oversight of all travel programs and travel related services while handling day-to-day administration of travel services
· Managed billing process of travel agents and hotels within credit period days; liaised with multiple hotels in Allahabad as a corporate tie up
Travel Planning:· Coordinated domestic travel arrangements including flight schedules, tickets, and hotel arrangement
· Oversaw overall expenses and ensured all expenses should under predefined budgetary constraints and organization guidelines
Reporting &Documentation:· Reviewed and recorded cancellations, schedule change, ticket costing, travel duration, and confirmations status on MIS data and forwarded to concerned Staff
· Prepared Expense Data Collection Form (EDCF) in line with events, meetings, and conference at Pan India hotel Assisted in expense reporting and submissions, to facilitate audits and budgetary planning.
· Assisted employees through VISA documentation process while coordinating with travel agents for timely application submission
· Arranged accommodations for employees travelling for VISA interviews; collected Hotel booking requisition form and approvals
· Obtained best travel deals/price through negotiating with travel agents while guiding employees to choose the most appropriate plan
· Provided cab service and communicating the details to employees in advance as per chosen itinerary
· Extended overseas insurance policy in case of extended stay requirement of personnel
· Calculated forex rate and allocated currency as per the travel duration and location
· Ensured timely bill processing and payments to travel agents; submitted monthly MIS report to finance department
· Handled flight arrangements and ticketing using Airline web portals, travel agents, and sales offices
· Coordinated flight tickets and VISA processing for internal sector of USA and other Asia Pacific countries
· Managed cab travel services/booking through various car rental companies including Hertz Car Rental, Avis Car Rental, and Uber for United States
·Organized and maintained membership data of CEO, COO, and other employees of the company
· Provided agents with all necessity regarding traveling guidelines and other requirements including flight tickets, accommodation insurance, medical, passport, visa, cab services, and currency requirements
· Handled overall Logistics arrangements for international along with domestic Seminars, Workshops, and Conferences
· Managed end-to-end recruiting process to meet the various staffing within the organization
· Reconciled records of compensations, payroll system, employee leave record, and personal records
· Managed appraisal reports in MIS database for conducting further performance analysis
Recruitment.
MIS reports
Sales Reports
Staff Management
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