Suketu Mehta

• Streamline and improve business processes to increase efficiency and reduce costs.
• Implement best practices and operational standards.
• Oversee the entire supply chain, ensuring timely procurement, and delivery of services.
• Ensure services meet quality standards and customer expectations. Implement quality assurance and control measures.
• Allocate resources efficiently to support operational needs.
  Manage inventory, assets, and facilities.
• Ensure compliance with legal, regulatory, and industry standards.
  Maintain a safe and secure working environment.
• Develop and execute comprehensive sales strategies to achieve revenue targets. Identify new market opportunities and customer segments.
• Oversee marketing campaigns and initiatives to drive brand awareness and customer acquisition. Use digital marketing, social media, and traditional channels effectively.
• Build and maintain strong relationships with key customers and clients.
  Implement CRM systems to manage customer interactions and data.
• Develop competitive pricing strategies to maximize profitability.
  Analyze market trends and adjust pricing accordingly.
• Negotiate and manage contracts with partners and affiliates.
• Set revenue goals and KPIs for the sales and marketing teams.
  Monitor performance and adjust strategies to ensure targets are met.
• Analyze revenue streams and profitability to identify growth opportunities. Use data-driven insights to inform decision-making and strategy adjustments.

As a Business Head I am solely responsible for operations and revenue generation, have focus on optimizing the company's processes and maximizing its income.

• Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
• Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
• Implemented customer service excellence standards to enhance client satisfaction and loyalty.
• Coordinated with IT department to implement new technologies and systems enhancements.
• Identified and pursued new business opportunities to expand market presence and revenue streams. Specially become part of Jewellery Exhibition outside UAE (DOHA,MUSCAT,ITALY,USA).
• Monitored inventory levels to ensure adequate stock of merchandise was available at all times.
• Performed daily audits of the store's cash drawers ensuring accuracy of transactions.
• Collaborated with other departments within the organization to resolve issues related to product delivery or availability.
• Analyzed sales data to identify trends and opportunities for growth in store performance.
• Increased store sales by cross-selling complementary items.
• Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Managed a team of sales associates, ensuring high levels of customer service and sales performance.
• Collaborated with the HR department to recruit, hire, and onboard new sales staff.
• Ensured compliance with applicable laws and regulations when conducting overseas operations.
• Prepared detailed reports of all international sales activities on a weekly basis.
• Communicated with external accounts regarding contract agreements, extensions and compliance issues.

• Handling Payroll for 100+ staffs including salary transfer account via WPS system every month as per standard company policy
• Travel desk management for business entity (i.e Style Gallery/Beauty Saloon/Senior Management)
• Personally assisting Owners in day to day Financial & Administrative job responsibility
• Handling accounts module like Account Payable Account Receivable, Cash Management, General Ledger, Inventory Modules, Weekly Bank, Cash position and Cash Budgeted statement
• Strong in interaction with Auditors for Finalization of Accounts
• Experienced in controlling Debtors & Creditors and preparation of debtors & creditors outstanding list and operating to management
• Conduct matter related to insurance, Renewal of polices (Co & Staff) placing of claims and settlement
• Handling self-correspondence with all Business Clients, Suppliers and Banks etc
• Complete control of administrative activity of Beauty Palace & Villas employee (incl of Visa Renewal/Staff Vacation/Ticketing/Personal Loan/Insurance Renewal etc
• Preparing Monthly Store Sales Report, Inventory Audit Report, Perpetual Inventory Stock Report, State & Store Performance Report and any other reports asked by management.

• Entrusted with the responsibility of Business Development & Bullion Operations, Associated with clients likes Retail & Whole sellers, Financial Institutes, Gold Loans lenders along with local market bulk sellers
• Involved in purchasing RAW material (Scrap) of Gold & Silver
• Coordinated with Bullion Desk/Accounts avoid monitory losses due to the price fluctuations
• Responsible for the delivery of Valuables (Gold-Silver) to Customers both Inter & Intra city and providing Secured Services based on Clients requirements
• Associated with Production/LAB/QC team to ensure melting process of scrap (G&S), mixing of alloys to refined bullion for getting the desired purity level.

• Entrusted with the responsibility of Business Development & Bullion Operations, Associated with clients likes Retail & Whole sellers, Financial Institutes, Gold Loans lenders along with local market bulk sellers
• Involved in purchasing RAW material (Scrap) of Gold & Silver
• Coordinated with Bullion Desk/Accounts avoid monitory losses due to the price fluctuations
• Responsible for the delivery of Valuables (Gold-Silver) to Customers both Inter & Intra city and providing Secured Services based on Clients requirements
• Associated with Production/LAB/QC team to ensure melting process of scrap (G&S), mixing of alloys to refined bullion for getting the desired purity level.

• Ensuring very high standard of store performance, organizing Brand Awareness Programs and following up with different departments for smooth store operations
• Involved in the proper Execution of in store Visual Marketing, using store data base for business escalation, reviewing seasonal offers & stock liquidation as well as business expansion
• Responsible for efficient Stock Management, assortment stock, feedback, review & coordinating with category management for necessary changes
• Assigned responsibility of handling customer/store/staff complaints & redressing the problems
• Responsible for staff Recruitment & Training, Interview & select the candidates for store sales team
• Continuous Training of store team on SOP’s/New Process/Management Training etc
• Store performance & execution of daily store level activities
• Exercising overall control on AMC, checking, certification and maintenance of daily register of all equipment& instruments as well as statutory documents and display licenses
• Co-ordinate with HO regarding all payments related to the Store and Store security
• Tracking retail matrices’ including walk-in and conversion, Average UCP, Studded vs
• Plain ratio and Average pieces sold to the customers, and conducting price band wise analysis of Stocks vs
• Sales
• Preparing Monthly Store Sales Report, Inventory Audit Report, Perpetual Inventory Stock Report, State & Store Performance Report & any other reports asked by Head Office Commercial
• Consolidating the old gold from stores to central location for recycling and organizing staffs to monitor the old gold recycling process at vendor premises.

• Responsible for handling diversified business activities concerning Jewellery including Gold, Diamond, Pearl and Precious Stones, Real estate in UAE and On-shores markets with multibillion turnovers
• Bullion Desk- Dealing with major banks, financial institutions and bullion houses for trade of precious metals and foreign currencies on daily basis
• Advising customers on gold price quotes, market spot and forward transaction rates
• Tasked with the preparation of monthly profit and loss reports on the bullion trade to Management and compiling all reconciliation statements with banks, bullion houses and customers
• Support Function Whole Sales -Preparing purchase orders and processes confirm orders for LC or direct deliveries, and negotiating with suppliers for pricing, credit terms and making follow up for ordered goods
• Chief Cashier Desk -Handling main cash collected from all retail outlets, wholesale and retail clients and deposit into the banks on a daily basis and accounting of the same
• Closely coordinating with Banking Department to manage Daily Cash Flow.

• Conducted behavioural based interviewing, discussion with managers over candidate's skills sets, and selection recommendations
• Maintained contact network for qualified candidate recognition and sourcing, Contacted and interviewed qualified candidates for relevant job positions
• Utilized applicant tracking system to maintain and track relationships with high potential candidates for future opportunities Utilized online recruiting services in researching and contacting candidates
• Interviewed prospective candidates on Linkedin, Tradeshows, Job Boards, Internal Database, Social media and Referrals
• Compiled all salary analysis and recommendations to hiring Managers & Store associates
• Extended offers and negotiated with applicant
• Performed all offers and handled all background checks/pre-employment physicals prior to hire
• Developed weekly recruitment activity reports for management, participated in weekly/monthly recruitment calls with hiring managers, and provided support to HR department
• Tracked candidates through all phases of the recruitment process
• Coordinated relocation efforts for new hires, temp housing, and moving and travel arrangements
• One of the core team member to open 25+ Jewellery Store Openings Nationwide for Reliance Jewels.