Sukhada More

Scrum Master:

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Project premortem to allow proactively analyzing and identifying risks that are followed by a contingency and mitigation plan, to mitigate potential obstacles in the project lifecycle, ensuring smooth transitions between phases.
• Assisted the Product Owner in refining user stories for better clarity and understanding among the development team members.
• Enhanced product delivery timeline, with effective backlog management and prioritization of tasks.
• Conducted sprint reviews to showcase completed work, gather feedback from stakeholders, and prioritize future work items effectively.
• Led retrospective meetings to analyze completed sprints’ successes and challenges, contributing ideas for process enhancements based on lessons learned.
• Track the project KPIs by presenting burn-up, burn-down, and velocity charts to show the rate of progress, remaining work, likely completion date, and likely cost remaining.
• Led the company's implementation of digital agile tools, JIRA, and Confluence to reduce the time to create and manage tickets by an average of 3 days, and increase transparency and delivery predictability.
• Resolved 100% of process impediments and cross-team dependencies among HIL test benches, ensuring a continuous delivery pipeline.
• Coaching team members to improve the agile environment, resulting in an uplift of the project’s velocity, and fostering a culture of innovation and continuous improvement within the organization.
• Resolved conflicts among team members through open dialogue and constructive feedback sessions, fostering a positive working atmosphere conducive to high productivity levels.
• Focus on continuous stakeholder engagement, collaboration, and communication by providing frequent feedback to prioritize their needs and maintain transparency.

Associate Project Manager:

• Preparation of the SOW (Statement of Work), proposals as a part of the project contract, and commercials.
• Software project planning, fixed price (FP) and time and material (T&M) project planning by identifying project scope, using WBS for estimations, scheduling, assigning tasks and resources, and project budgeting.
• Managed change requests effectively by assessing impacts on scope, timeline, budget, or resources before incorporating changes into existing plans or schedules.
• Vendor management: License management, enterprise software, inventory management.
• Collaborated with stakeholders to gather requirements, define project scope, and establish clear goals for successful execution.
• Supported senior project managers in executing complex initiatives by performing research, data analysis, and presentation preparation tasks as needed.
• Evaluated team members’ performance throughout the duration of projects, providing constructive feedback for professional growth opportunities.
• Monitored and tracked project metrics on weekly and monthly status reports to share with project members and seniors.

• Established long-term client relationships through consistent delivery of high-quality products and services.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Developed innovative solutions to complex problems, resulting in improved organizational performance.
• Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
• Prepared annual data to determine metrics for operational performance.
• Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
• Assisted in employee appraisals, promotions and terminations based on performance reviews.
• Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
• Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.

• Customer Satisfaction: Goal was to continuously achieve a high CSAT by continuous constructive feedback mechanism.
• Collaboration: Create collaboration between stakeholders, cross function teams and business unit leads.
• Employee engagement for motivated Individuals: Build motivated individuals & teams for better retention and business value generation.
• Sustainable Development: Create processes to promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely.
• Technical Excellence: Coordinated Trainings conducted by the company for all new employees as well as maintaining training records vis-à-vis Training Calendar, Training Attendance Sheet, Training Feedback Form and conducting analysis on the same.
• Self-Organizing Teams: Support to build the best architecture, requirements and designs emerge from self-organizing teams.
• Responsible for formulating and implementing various policies like dress code policy, advance policy, conveyance, and outstation policy.
• Performed Payroll and related activities which included Tabulation of salary on basis of leave & attendance data, other salary components like PF, ESI, PT, Overtime, Sunday duty, Advances.