Sukhdev Singh

• As a Part-Time Freelance Facilities Management Consultant, I provide strategic guidance and operational support to clients on a project basis. My responsibilities include assessing facility conditions, streamlining operations, managing vendors, developing and managing budgets, integrating technology, promoting sustainability, and optimizing facility performance. I specialize in mitigating risks and enhancing efficiency, and I have a proven track record in the field. My remuneration is project-based, and I excel in delivering results on time and within budget.

• Campus Infrastructure Management: Efficiently oversee maintenance operations and infrastructure for an extensive, world-class 85+ acre resident university campus, effectively managing approximately 4 million sq. ft. of space.
• Vendor Coordination: Maintain regular contact and coordination with key stakeholders from Housekeeping, Pest Control, and Technical Maintenance contract vendors.
• Top-Notch Building Oversight: Ensure meticulous management of world-class building infrastructure, maintaining high maintenance standards.
• Operational Excellence: Guarantee optimal service delivery in housekeeping, pest control, hygiene, campus events, and general maintenance activities.
• Departmental Supervision: Direct daily operations of the housekeeping and infrastructure departments, ensuring cleanliness and upkeep in faculty and staff offices, classrooms, auditoriums, residence halls, housing, washrooms, food courts, playgrounds, gymnasiums, laundry facilities, and public areas. Also, manage civil, electrical, carpentry, and plumbing works.
• Documentation & SOP: Maintain accurate and up-to-date documentation and Standard Operating Procedure (SOP) manuals.
• Regulatory Compliance: Ensure strict adherence to all statutory requirements, promptly submitting necessary documents to the compliance team.
• Workforce Well-being: Address and manage concerns related to worker welfare.
• Budget Management: Skillfully prepare and monitor the departmental budget, overseeing Operational Expenditure (OPEX) and Capital Expenditure (CAPEX) for Housekeeping, Pest Control, Washroom Hygiene, and maintenance services.
• Manpower Oversight: Ensure accurate reporting and billing of approved manpower by vendors.
• Inventory Control: Monitor inventory levels, ensuring an adequate stock of cleaning agents, consumables, and supplies.
• Service Excellence: Keep track of service requests, ensuring satisfactory resolution within stipulated timelines.
• Procurement Adherence: Maintain strict adherence to procurement processes, including raising indents, approvals, gate entry, and quality checks.
• Records & Waste Management: Maintain thorough records and ensure proper garbage disposal and waste management practices.
• Safety & Environmental Focus: Champion continuous improvement in workplace safety and environmental practices, promoting a secure and eco-friendly work environment.

• Facilities Management: Led comprehensive Facilities Management (FM) operations and project oversight in the Northeast and West Bengal Regions. Responsibilities included planning, executing, and daily management of facilities, including renovations and maintenance. Developed and enforced meticulous Standard Operating Procedures (SOPs) to meet Service Level Agreements (SLAs).
• Project Management: Managed project execution, emphasizing cost-effectiveness, quality, and adherence to timelines. Oversaw project planning, resource allocation, risk management, and quality control.
• Health & Safety Compliance: Ensured full compliance with Health & Safety regulations, covering fire suppression systems, elevators, and mechanical, electrical, and plumbing maintenance. Implemented and maintained safety protocols, inspections, and staff training.
• Stakeholder Management: Cultivated and maintained relationships with key stakeholders, facilitating effective communication, collaboration, and alignment of business objectives. Tailored strategies to meet stakeholders' unique needs, enhancing business performance and satisfaction.
• Regulatory Oversight: Managed adherence to industry regulations, licenses, and permits, ensuring facilities met all legal requirements. Coordinated inspections, permits, and certifications as needed.
• Cost Control: Implemented cost-effective measures to optimize the budget allocation for facility operations and projects. Monitored expenses, identified cost-saving opportunities, and contributed to financial sustainability.
• Team Leadership: Led and motivated facility management teams, ensuring they met performance targets and objectives. Provided guidance, training, and support for team members to excel in their roles.
• Continuous Improvement: Implemented and championed continuous improvement initiatives to enhance facility efficiency, sustainability, and safety. Evaluated and applied innovative practices and technologies to stay at the forefront of facility management.

• Maintenance Leadership: Led maintenance across 40+ project sites of the State Transport Department of Assam, ensuring the smooth operation of machinery and equipment.
• Preventive Maintenance (PM) and Performance Monitoring: Planned and executed preventive maintenance strategies, monitoring equipment performance to prevent breakdowns and ensure optimal efficiency.
• Equipment Allocation and Management: Managed the allocation of resources for earth and cable laying, inspections, and machinery maintenance, ensuring efficient project execution.
• Training and Productivity Improvement: Improved overall productivity through strategic support and training for the maintenance team, enhancing their skills and capabilities.
• Spare Parts Planning: Implemented effective spare parts planning to reduce downtime risks, ensuring that critical components were readily available for maintenance needs.
• Safety Compliance and Standards: Ensured strict compliance with safety regulations and exacting industry standards, maintaining accurate records to guarantee a safe and secure work environment.
• Comprehensive Maintenance Oversight: Responsible for the entire maintenance cycle, including Preventive Maintenance (PM) and Corrective Maintenance (CM), to uphold machinery reliability and functionality.
• Vendor Management: Managed vendor relationships, overseeing external service providers to ensure quality and timeliness of maintenance services.
• Budget Management: Held responsibility for the budget allocation and control for machinery maintenance, optimizing financial resources.
• Electrical, Civil, and Electromechanical Maintenance: Oversaw a wide spectrum of maintenance, including electrical, civil, and electromechanical aspects, ensuring the integrity and longevity of project assets.
• AMC/CMC and License Renewals: Managed Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC) for DG sets, ensuring their continued reliability. Promptly renewed DG and other relevant licenses and permits in compliance with regulations.
• New Setup and Liaison with Electricity Department: Oversaw the establishment of new setups and liaised with the electricity department for new connections and necessary permissions, streamlining the process for project requirements.
• Regular Reporting: Generated and presented regular reports on maintenance activities, machinery status, budget utilization, and the progress of new setup initiatives, providing transparency and insights for decision-makers.

• Facility Management Leadership: Managed FM operations, maintenance, and compliance for 100+ Retail, Distribution Centres, and Petro Retail outlets, spanning 2 million square feet across Northeast, North Bengal, and Sikkim.
• Technical Excellence: Oversaw technical operations, addressed faults, led certifications, conducted audits, and facilitated Handover to Operations (HOTO) processes in collaboration with EPC teams.
• Vendor and Maintenance Management: Managed vendor teams covering MEPC, HVAC, DG, LED, Housekeeping, and Pest Control, ensuring safety, compliance, and reliability. Developed maintenance plans and budgets.
• Energy Efficiency: Focused on energy management, negotiated with vendors, and optimized load factors to enhance energy efficiency, reduce costs, and promote sustainability.
• Training and Compliance: Orchestrated fault management, provided technical training, maintained strong vendor relationships, and ensured compliance with agreed terms.
• License Renewals and Approvals: Promptly renewed DG and Lift licenses and held approval authority for various facility-related matters, adhering to established standards.
• Collaborative Incident Analysis: Actively participated in incident analysis, working with State Leads and Zonal Heads to enhance operational efficiency and safety.
• Stakeholder Collaboration: Collaborated with Zonal Heads and NHQ operations to align facility management strategies with organizational objectives.
• Operational Leadership: Led a 200+ member team, overseeing day-to-day operations, maintenance, and projects, ensuring smooth project execution.
• Equipment Management: Ensured optimal performance of HVAC, Chiller Freezer, electrical panels, and fire systems.
• Issue Resolution: Addressed issues with business units, contractors, and vendors across all retail stores.
• Approval Authority for OOS Jobs: Held approval authority for Out of Scope (OOS) jobs with a 4K budget cap for each job, maintaining financial control.
• Billing Validation: Validated billing annexure, amounting to approximately 20 million per month, ensuring financial accuracy.
• ISO Process Audit Leadership: Headed ISO process audits in the West Bengal and Northeast regions, ensuring adherence to quality standards and continuous improvement.
• Vendor Development and Supply Chain Management:
  Managed and developed vendor relationships across the designated area, optimizing the supply chain and service delivery, including logistics and inventory control for retail stores.

• Regional Service and Maintenance: Provided service and maintenance across the Northeast Region, ensuring the smooth operation of a diverse range of equipment.
• Electrical Component Diagnosis and Repair: Diagnosed and repaired electrical components, prioritizing safety to maintain the reliability of machinery.
• Equipment Troubleshooting: Troubleshot a variety of equipment, including PCBs, motherboards, motors, sensors, large printing flex machines, and computer hardware.
• Industrial Instrumentation Management: Installed, maintained, and repaired industrial instrumentation, contributing to the seamless operation of critical machinery.
• Preventive Maintenance Oversight: Managed preventive maintenance schedules and employed precision instruments to optimize equipment performance, reducing the risk of downtime.
• UPS Systems Servicing: Provided comprehensive service for Uninterruptible Power Supply (UPS) systems, conducting validation tests and ensuring compliance with safety standards.
• Training and Customer Support: Delivered training to customers and clients to enhance their understanding of equipment operation and maintenance.
• On-Time Travel Service: Traveled to various locations within the Northeast Region, delivering on-time service to uphold equipment functionality and minimize disruptions.