Sukhjinder Singh
Mohali
Summary
Results-driven professional with over 5 years of experience managing cross-functional teams. Specialises in optimising workflows, leading technology implementations, and enhancing revenue cycle management. Skilled in overseeing staff performance, improving operational efficiency, and utilising Microsoft Excel for financial reporting. Committed to fostering a collaborative environment that supports organisational goals and drives improved revenue outcomes.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Managing Director
EBS Medical Chart Solutions
Zirakpur
2022.08 - Current
- Directed client retention initiatives, managed SLAs, and ensured compliance with HIPAA, Medicare, and Medicaid frameworks, strengthening client relationships.PDF
- Working Capital Acceleration: Engineered enterprise A/R strategies that reduced aging accounts from 45 to 30 days, optimizing cash flow.PDF
- Centralized Billing Infrastructure: Designed and launched the executive setup for a multi-location Centralized Billing Office (CBO).PDF
- Developed operational strategy and revenue operations for 20 physician practices, enhancing overall performance.PDF
- Quality & Performance Standards: Maintained a 98% coding accuracy rate and elevated clean claim submissions to 95% across all accounts.PDF
- Created executive-level financial analytics and revenue forecasting models, facilitating informed decision-making using advanced MS Excel.PDF
Manager
EBS Medical Chart Solutions
Zirakpur, India
2020.05 - 2022.07
- Team Leadership: Supervised billing and coding operations, establishing daily performance KPIs that achieved a 98% billing accuracy rate.
- CBO Enablement: Led revenue cycle training for new centralized billing office, enhancing operational consistency across multiple practice locations.
- Denial Management: Structured automated appeal workflows for commercial and government payers, significantly reducing write-offs.
- Compliance Oversight: Enforced strict adherence to HIPAA, Medicare, and Medicaid guidelines across all billing and coding activities.PDF
- Process Standardization: Created Standard Operating Procedures (SOPs) for payment posting, charge entry, and patient billing inquiries, ensuring compliance and efficiency.
- EHR & Billing System Integration: Managed software workflow optimization across billing platforms to ensure seamless claim transmission.PDF
- Financial Reporting: Developed custom MS Excel collection and revenue dashboards, improving monthly performance visibility for practice directors.PDF
Senior Analyst
R1 RCM Global Private Limited
Gurgaon, India
2019.02 - 2020.03
- Executed billing and coding processes to ensure timely reimbursements and compliance.
- Managed claims processing and denials to maximise revenue recovery and minimise losses.
- Streamlined billing and coding processes to enhance accuracy and reduce errors.
- Revenue optimisation and cost reduction.
- Compliance with healthcare regulations (e.g., HIPAA, Medicare, Medicaid).
Process Associate
Knack Global
Mohali
2017.10 - 2019.01
- Managed billing and coding tasks to ensure accurate patient records.
- Streamlined billing and coding processes to enhance accuracy.
- Handled claims processing and managed denials to optimise revenue flow.
- Managed revenue optimisation and cost reduction initiatives to maximise profitability.
- Ensured compliance with healthcare regulations to maintain operational integrity.
- Utilised Epic and EHR/billing systems to streamline patient data management.
Quality Analyst
Eclerx private limited
Chandigarh
2016.02 - 2017.10
- Developed quality assurance processes for knowledge process outsourcing to ensure high service standards.
- Managed and improved complex data-driven processes to optimise overall workflow.
- Collaborated with Chandigarh team to enhance knowledge process outsourcing services and improve client satisfaction.
Education
M.B.A -
FIM
Firozpur, PTU2016-12
BCA -
FIM
Firozpur, PTU2013-12
Skills
- Revenue Cycle Management
- Billing & Coding
- Financial Reporting
- Revenue Reports
- Revenue forecasting
- P&L management
- Workflow Optimization
- Resource utilization
- Strategic operations
- Microsoft Excel
- Collections Reports
- Staff Training & Development
- Team Building
Languages
English
Advanced
C1
Hindi
Advanced
C1
Punjabi
Advanced
C1
Timeline
Managing Director
EBS Medical Chart Solutions
2022.08 - Current
Manager
EBS Medical Chart Solutions
2020.05 - 2022.07
Senior Analyst
R1 RCM Global Private Limited
2019.02 - 2020.03
Process Associate
Knack Global
2017.10 - 2019.01
Quality Analyst
Eclerx private limited
2016.02 - 2017.10
M.B.A -
FIM
BCA -
FIM