Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sukhjinder Pal Singh

Patiala

Summary

Results-driven professional with extensive experience in managing daily banking operations and ensuring compliance with regulations. Skilled in data analysis and operational policy implementation, consistently improving branch performance and customer satisfaction.

Overview

23
23
years of professional experience

Work History

Branch Head

Axis Bank Ltd
Cheeka
05.2025 - Current
  • Managed daily branch operations and ensured compliance with banking regulations.
  • Supervised staff performance and provided training on banking products and services.
  • Coordinated with other departments to streamline service delivery processes.
  • Managed daily operations of a branch, including customer service, staff scheduling, and product distribution.
  • Planned work schedules to maintain adequate staffing levels.

Branch Head

Axis Bank Ltd
Ambala City
05.2024 - 04.2025

Circle Planning Head

Axis Bank Ltd
Ludhiana
05.2023 - 04.2024
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Branch Head

Axis Bank Ltd
Maloud
05.2019 - 04.2023

Branch Head

Axis Bank Ltd
Machhiwara Sahib
01.2014 - 03.2019

Branch Operations Manager

Axis Bank Ltd
Sangrur
05.2012 - 12.2014
  • Managed daily branch operations to ensure efficient workflow and service delivery.
  • Implemented operational policies to maintain compliance with banking regulations.
  • Fostered strong relationships with clients to promote loyalty and retention.
  • Monitored staff performance and provided feedback.
  • Prepared monthly reports on branch performance metrics.

Personal Banker Authorizer

HDFC Bank Ltd
Samana,Jalandhar,Civil Lines
01.2008 - 04.2012
  • Assisted customers with account openings and service inquiries.
  • Provided personalized financial advice to enhance customer satisfaction.
  • Resolved customer issues and escalated complex matters as needed.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.

Teller

ICICI Bank Ltd
Jalandhar
01.2004 - 12.2007
  • Processed customer transactions efficiently and accurately.
  • Maintained cash drawer and balanced daily transactions.
  • Promoted bank products and services to enhance customer engagement.

Sales Executive

UTI Bank Ltd
Ludhiana
04.2003 - 12.2004

Sourcing of SA,CA

Deposit mobilization.

Education

MBA - Marketing And Finance

Punjab Institute of Management And Technology
Mandi Gobindgarh
04-2001

B.Com -

Government Bikram College of Commerce
Patiala
04-1998

Skills

  • Banking regulations
  • Customer relationship management
  • Staff training
  • Compliance monitoring
  • Operational policies
  • Data analysis
  • Team collaboration
  • Decision making
  • Goals and performance

Timeline

Branch Head

Axis Bank Ltd
05.2025 - Current

Branch Head

Axis Bank Ltd
05.2024 - 04.2025

Circle Planning Head

Axis Bank Ltd
05.2023 - 04.2024

Branch Head

Axis Bank Ltd
05.2019 - 04.2023

Branch Head

Axis Bank Ltd
01.2014 - 03.2019

Branch Operations Manager

Axis Bank Ltd
05.2012 - 12.2014

Personal Banker Authorizer

HDFC Bank Ltd
01.2008 - 04.2012

Teller

ICICI Bank Ltd
01.2004 - 12.2007

Sales Executive

UTI Bank Ltd
04.2003 - 12.2004

MBA - Marketing And Finance

Punjab Institute of Management And Technology

B.Com -

Government Bikram College of Commerce
Sukhjinder Pal Singh