Summary
Overview
Work History
Education
Skills
Timeline
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SUKHLEEN KAUR

11042 84Ave, Delta

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Customer Service Specialist

Executive
02.2023 - 04.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Interacting directly with customers and providing them assistance with their queries and route directions.
  • Resolved concerns with products or services to help with retention and drive sales.

Customer Service Associate

Customer Representative
06.2019 - 08.2022
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled cash, credit,& debit cards transactions quickly and accurately.

Education

Associate of Arts -

LaSalle College
Vancouver, BC

Bachelor of Arts -

Mohindra College
Patiala
08.2019

Skills

  • Strong Problem-solving ability with customer satisfaction
  • Excellent Communication
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Active Listening
  • MS Office

Timeline

Customer Service Specialist

Executive
02.2023 - 04.2023

Customer Service Associate

Customer Representative
06.2019 - 08.2022

Associate of Arts -

LaSalle College

Bachelor of Arts -

Mohindra College

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SUKHLEEN KAUR