Sukhmanpreet Kaur
Ludhiana
Summary
Dynamic administrative professional with extensive experience at Ballard Power Systems, specializing in data analysis and procurement operations. Achievements include enhancing team collaboration and building customer trust, resulting in improved operational efficiency. Proficient in Microsoft Office Suite and adept at managing confidential information while fostering a positive workplace culture. Career aspirations focus on leveraging administrative expertise to drive organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Ballard Power Systems
Burnaby
11.2021 - 09.2024
- Input, analyzed, and reported on data covering all aspects of procurement operations.
- Procured critical parts and assemblies to develop and coordinate sourcing requirements.
- Prepared and distributed internal communications and announcements to staff.
- Assisted with the recruitment process by posting job openings, scheduling interviews, and communicating with candidates.
- Collaborated with cross-functional teams to facilitate project coordination and information sharing.
Assistant Shift Supervisor
Paladin Security
Burnaby
12.2020 - 02.2022
- Reviewed and analyzed safety and security programs, and proposed revisions and innovations.
- Administered and maintained the employee ID badge system to increase site security, and to track and manage employees and assets.
- Monitored the key control access system to prevent unauthorized entry to buildings.
- Oversaw parking surveillance to support designated parking areas, and minimize suspicious activity.
- Supplied security coverage by managing staff schedules to meet the operational needs of the facility.
- Investigated, prepared, and submitted incident reports using Perspective.
- Supervised a team of 10 security personnel during the shift.
Assistant Manager
Lids Sports Group
Delta
09.2019 - 12.2020
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Exceeded sales goals and accomplish business objectives by inspiring staff and promoting target products
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Made hiring recommendations to increase company's productivity and profitability with quality workers
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Store Administrator
Sahni Gift and General Store
Ludhiana
06.2017 - 05.2019
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Education
Business Administration -
Capilano University
North Vancouver, BC07.2021
High School Diploma -
Gujranwala Guru Nanak Public School
Ludhiana, Punjab, IN03.2017
Skills
- Building customer trust and loyalty
- Detail-oriented
- Proficient in the Microsoft Office Suite
- Ability to handle confidential information
- Strong organizational skills
- Strong time management skills
- Excellent communication skills
- Excellent interpersonal skills
- Knowledge of office equipment and technology
- Expertise in Oracle
- Expertise in Jira
Certification
- Certified OFA Level 1
- Certified OFA Level 2
Languages
English
First Language
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
Timeline
Administrative Assistant
Ballard Power Systems
11.2021 - 09.2024
Assistant Shift Supervisor
Paladin Security
12.2020 - 02.2022
Assistant Manager
Lids Sports Group
09.2019 - 12.2020
Store Administrator
Sahni Gift and General Store
06.2017 - 05.2019
Business Administration -
Capilano University
High School Diploma -
Gujranwala Guru Nanak Public School
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