Sukhvinder Singh

• Strategic Planning: Designed a comprehensive roadmap for EV charging infrastructure at Indus Towers, including a Go-to-Market strategy, detailed business/revenue models, and an operational playbook.
• Business Development: Established strategic partnerships, created new revenue streams, and developed a financial modeling tool for project evaluations.
• Infrastructure Development: Built supply and demand-side partnerships for charging stations, ensuring optimal locations, multi-EV compatibility, and adherence to safety standards.
• Stakeholder Engagement: Collaborated with enterprises, fleet operators, government bodies, real estate partners, and EV OEMs to drive infrastructure setup.
• Team Building: Recruited a core team across management, operations, and sales to support project growth.

Key Achievements:

• Launched Indus Towers' first EV charging station integrated with CMS and a mobile app within 3 months.
• Developed a flagship station at DLF Cybercity with revenue-generating “Visual Display” features.
• Pioneered the industry's first "Annuity Model" in the EV charging business.
  

• Operational Leadership: Launched operations for India's largest electric ride-hailing company in Bengaluru as Business Head, securing the city's first aggregator license for the company.
• P&L Ownership: Managed revenues, costs, and margins in alignment with company goals, overseeing a fleet, three charging super hubs, and maintaining a 4.9-star customer rating.
• Strategic Planning: Designed business strategies, commercial models, and supply-demand frameworks for the EV charging infrastructure, creating a comprehensive operational playbook.
• Team Building: Recruited and mentored a team of 50+ members, including management-level leaders, to drive regional growth.

Key Achievements:

• Won the Bengaluru airport tender for BluSmart, surpassing a major MNC competitor.
  Spearheaded scalable processes, systems, and talent development to support 5x growth potential in the region.
• Process Optimization: Introduced new technologies, streamlined operations, and established SOPs, standards, and security measures to ensure efficiency and consistency.
• Collaboration: Worked with central marketing, business, finance, and product teams to create tailored marketing campaigns for the region.
• Goal Setting: Defined objectives and guided teams across functions to achieve key outcomes and drive success.

• Leadership and Network Development: Led the accelerated network development plan for Shell Mobility in Karnataka and Telangana, overseeing a team of Network Project Managers (NPMs).
• Capex Management: Managed a double-digit USD million Capex budget for real estate acquisition and project execution.
• Regulatory Compliance: Ensured all projects adhered to permitting and compliance requirements from local and central government authorities.
• Stakeholder Management: Collaborated with internal teams (Marketing, EPCM, FMC, S&O) and external stakeholders (real estate consultants, permitting agencies, and government bodies) to deliver annual and multi-year mobility real estate acquisition and network commissioning plans.
• Strategic Planning: Developed and executed real estate acquisition strategies, permitting processes, VA projects, and Capex programs with the global ND team and business partners. Prepared multi-year plans (MYP) and SIR projections for strategic visibility.
• Operational Excellence: Ensured qualitative project/site selection, driving volume delivery in the first year while maintaining end-to-end accountability for project execution.
• Government Relations: Acted as the single point of contact for Shell Mobility's government relations, driving advocacy efforts to enhance ease of doing business.

Key Achievements

• Exceeded targets for real estate acquisition, site commissioning, Capex spend, and securing multi-year pipeline projects in 2021.
• Contributed 20% of the total network volume through cluster sites in the calendar year 2021.
• Successfully managed close to USD XX million in Capex for real estate acquisitions in 2021.
• Secured double-digit sites to bolster the multi-year pipeline.
• Advocated for key policy wins with government stakeholders, improving operational efficiency and regulatory processes.
• Youngest member of Shell Mobility's Network India Leadership Team.
• Enhanced network efficiency through strategic planning for infrastructure upgrades and expansions.

• Program Management: Led the development of a Dealer/Franchisee Operated network, managing end-to-end processes from franchisee identification and LOI issuance to permitting, engineering coordination, and safe site construction to ensure seamless project startups and alignment with IP assumptions.
• Market Strategy: Analyzed market trends and competitive landscapes to deliver a compelling Partner Value Proposition (PVP) and P&L matrix for dealers and partners.
• Revenue Generation: Enhanced the Platform Value Proposition (PVP) by identifying additional revenue streams, such as Non-Fuel Retailing (NFR), with store formats catering to FMCG, car care, and motorist needs.
• Cross-Functional Collaboration: Coordinated with internal teams (S&O, Marketing, Pricing) to improve delivery efficiency and support the Dealer Operated (DO) channel.
• Partner Support: Guided partners and their teams on HSSE, procurement, vendor selection, and compliance while mentoring DO Project Managers across southern India to build capabilities and improve delivery.
• Government Liaison: Engaged with government and statutory agencies to expedite permitting processes.

• Played a pivotal role in developing the DO Network strategy for Shell Mobility.
• Successfully commissioned:

The first commercial franchisee-operated format.
The first integrated LSA site with NFR.
The first woman franchisee partner, fostering a culture of Diversity & Inclusion.

• Recognized as the Best Performer for four consecutive years (till 2020), achieving top quartile results in project delivery, volumes, and network expansion.
• Delivered the highest network volume in 2020 during the COVID-19 pandemic by commissioning the maximum number of projects in the Shell network.
• Achieved record cycle time of 155 days for project delivery (from LOI to OTP) with a focus on safety and quality.
• Awarded 1st Runner-Up for safety miles in 2018, promoting a strong HSSE mindset.
• Secured the maximum number of licenses, driving uninterrupted growth of Shell's retail footprint in India.

• Retail Outlet Commissioning: Successfully commissioned 25+ retail outlets in Bangalore City and nearby districts, consistently meeting or exceeding annual targets.
• Sales Growth: Achieved a 20% increase in sales revenue by developing and implementing strategic territory plans tailored to market dynamics.
• Strategic Planning: Prepared sales estimates, financial forecasts, P&L analyses, and volume extraction plans for NROs, driving informed decision-making and profitability.
• Regulatory Compliance: Secured critical approvals, including 30+ DC NOCs , local administrative clearances, and NHAI permissions, ensuring smooth project execution.
• Legal Coordination: Collaborated with lawyers and the legal department to prepare documentation, reducing approval timeframes .
• Statutory Compliance: Ensured all retail outlets adhered to local authority regulations and company standards, maintaining a 100% compliance rate.

• Business Analysis: Analyzed OMC reports and sales trends to develop strategies and forecast product allocation.
• Sales & P&L: Managed annual sales of INR 4 billion across 45 ROs in 6 districts of Uttar Pradesh, overseeing P&L and market share growth.
• Marketing & Loyalty: Led promotional campaigns and managed a loyalty card customer base through a team of executives.
• B2C/B2B Sales: Drove lubricant sales and executed district-level marketing strategies to boost market presence.
• Capital Investment & Real Estate: Reviewed expansion proposals and handled lease renewals, negotiations, and registrations.
• Operations Management: Managed supply and distribution of MS and HSD to 200 ROs across Punjab, leading a team of 170+.

Key Achievements:

• Recognized as Top Performer with the highest market share gain in FY 2011-12 (+1.4% for Petrol & Diesel).
• Successfully commissioned 5 ROs and completed 15 upgrades with a capex of INR 50 million.
• Reduced supply losses from 1% to 0.3% and pending loads from 20% to 5% through strategic load distribution.
• Promoted within a year for exceptional operational performance and transitioned to a sales role.