Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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SUKHWANT SINGH

DELHI

Summary

Motivated and detail-oriented sales professional with a proven track record of four years in the industry, now actively pursuing a management position. Advanced knowledge of sales and customer service, expertise in team-building and staff development. Drive exceptional results for the organization. Committed to delivering exceptional customer experiences, achieving sales targets, and fostering a collaborative and high-performing team environment.

Overview

7
7
years of professional experience

Work History

Senior Relationship Manager

Mahindra Holidays Resort India
10.2023 - Current
  • Established strong referral networks with internal partners such as commercial banking, private banking, and wealth management teams to identify potential new clients.
  • Streamlined processes for increased efficiency within the team, resulting in improved response times to client inquiries and requests.
  • Ensured compliance with all relevant regulations by adhering to established policies and procedures in all aspects of the role.
  • Enhanced team performance by mentoring junior relationship managers on best practices in client service, sales techniques, and product knowledge.

Senior Academic Counselor

Vedantu Innovation Pvt Ltd
03.2021 - 08.2022
  • Product:- Online Courses
  • Client:- Students and parents
  • Maintained student database and electronic records for each student contact.
  • Calling 100+ student or parents on CRM to discuss about their needs and Educated students on course selection to align with career goals.
  • Converting free user into paid user
  • Taking care of documentation and finance part as well
  • Resolving post sale query till onboarding student

Business Development Associate

Think And Learn Private Limited
08.2020 - 03.2021
  • Product:- Online Courses
  • Client:- Students and parents
  • Role & Responsibility:- Calling on the lead provided by the company on CRM portal , And try to understand the the problem of students and parents , Then help them to choose the right course for them.
  • Taking care of enrollment part including finance and documentation part.

Sales Manager

Teleperformance India Pvt Ltd, Limited Company
02.2019 - 06.2020
  • Product:-American Express Corporate Card(B2B)
  • Client:-Limited company , Private Limited Company, Proprietorship Firm and Partnership Firm.
  • Role & Responsibility:- Arranging data ,
  • Calling the prospect and fixing meeting with the stakeholders
  • Analysis the need of clients then mapping product according to their need.
  • Post sales serving as Relationship Manager
  • Managing the Portfolio of Existing And adding new clients
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Acquisition Manager

IndusInd Bank Ltd
11.2017 - 12.2018
  • Product:- Credit Card and Personal Loan
  • Client:- Working Professional and Businessman
  • Role & Responsibility:- Cold calling and Find the
  • Potential clients, meeting them Physically and selling them Credit Card and Loan, also taking care of the documentation Part.
  • Carried out day-day-day duties accurately and efficiently.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Bachelor of Commerce - Accounting And Business Management

Kurukshetra University
Kurukshetra
04.2014

Intermediate -

Govt.Sen.Sec. School
Guhla
03.2009

Matriculate -

Govt.Sen.Sec.School
Guhla
03.2007

Skills

  • Sales
  • Leadership
  • Teamwork
  • Problem Solving
  • Time Management
  • Customer Relationship Management

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)

Timeline

Senior Relationship Manager

Mahindra Holidays Resort India
10.2023 - Current

Senior Academic Counselor

Vedantu Innovation Pvt Ltd
03.2021 - 08.2022

Business Development Associate

Think And Learn Private Limited
08.2020 - 03.2021

Sales Manager

Teleperformance India Pvt Ltd, Limited Company
02.2019 - 06.2020

Acquisition Manager

IndusInd Bank Ltd
11.2017 - 12.2018

Bachelor of Commerce - Accounting And Business Management

Kurukshetra University

Intermediate -

Govt.Sen.Sec. School

Matriculate -

Govt.Sen.Sec.School
SUKHWANT SINGH