Work Preference
Summary
Overview
Skills
Work History
Education
Software
Timeline
Generic
Sukhwinder Singh

Sukhwinder Singh

Group Product Manager
Ahmedabad,GJ

Work Preference

Desired Job Title

Group Product Manager-Digital Health & AI PlatformSenior Product Manager- Loyalty CommerceHead Of Product-Loyalty Commerce Group Product ManagerSenior Product Manager-Autonomous Credit & Risk

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Durg, CTNagpur, MHHyderabad, TG
Open to relocation: Yes

Salary Range

4500000/yr - 10000000/yr

Important To Me

Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsPersonal development programsCareer advancementWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

12 years. 5 industries. One throughline: products that scale and outcomes that matter. Currently driving AI innovation, D2C commerce, and patient-centric digital health at Zydus Lifesciences — while carrying forward a career built on $5M ARR in B2B SaaS, ₹10Cr GMV in AgriTech, and founding a consumer platform from zero. I don't just manage products — I build the systems, teams, and strategies that make them inevitable.

Overview

2
2
Languages
14
14
years of professional experience

Skills

Product lifecycle management

User experience design

Product analytics

Roadmap planning

Product backlog grooming

Cross-functional collaboration

Stakeholder management

Customer retention strategies

Data-driven decision making

Loyalty commerce

Strategic thinking

Work History

Group Product Manager-Digital Health & AI Platform

Zydus Lifescience
07.2025 - Current
  • Ownership across product, operations, supply chain coordination, growth marketing, customer experience, and platform scalability for multiple consumer healthcare brands.
  • Built and scaled digital healthcare ecosystems focused on patient adherence, therapy continuation, and treatment outcomes , enabling Patient Support Programs (PSPs) across chronic and specialty therapies through workflow automation, engagement journeys, and clinical monitoring frameworks.
  • Designed AI-powered healthcare solutions leveraging Voice AI, conversational interfaces, and automation workflows to reduce clinical documentation overhead, improve physician productivity, and enhance patient accessibility across care journeys.
  • Led cross-functional collaboration across medical, regulatory, engineering, analytics, supply chain, commercial, and external vendor ecosystems to deliver compliant, scalable, and high-impact digital health platforms.
  • Managed multiple healthcare product domains, spanning chronic therapies, injectables, biosimilars, APIs, and consumer healthcare brands, including Complan, Sugar Free, Nycil, Everyuth, and Cuticura.
  • Applied first-principles thinking and data-driven experimentation to solve complex healthcare distribution, adherence, and digital commerce challenges at an enterprise scale.

Senior Product Manager- Loyalty Commerce

Reward360 Global Services
03.2025 - 07.2025
  • Spearheaded the setup and scaling of customized eCommerce storefronts integrated with banking rewards ecosystems, enabling customers to seamlessly redeem loyalty points across diverse product categories.
  • Collaborated closely with banking stakeholders, engineering teams, design teams, vendors, and operations teams to deliver secure, scalable, and high-conversion loyalty commerce experiences aligned with client business goals.
  • Led catalog architecture, product merchandising, pricing strategy, inventory coordination, and redemption journey optimization to improve customer engagement and transaction success rates.
  • Defined product requirements, user flows, feature prioritization, and implementation roadmaps, while ensuring smooth integration with payment gateways, loyalty engines, order management systems, and third-party vendor platforms.
  • Worked extensively on enhancing customer experience through intuitive UX, streamlined checkout journeys, responsive storefront design, and personalized reward redemption flows.
  • Managed cross-functional execution across technology, QA, catalog operations, customer support, and fulfillment teams to ensure timely launches, and operational excellence.
  • Drove data-backed decision-making through customer behavior analysis, platform performance monitoring, and conversion optimization initiatives to improve redemption rates and platform adoption.

Head Of Product-Loyalty Commerce

Healthpotli.com
01.2024 - 02.2025
  • Owned the end-to-end product vision, roadmap, and execution for a multi-service healthcare Super App combining pharmacy commerce, diagnostic services, patient engagement, and loyalty-powered D2C experiences within a unified ecosystem.
  • Built and scaled customer retention strategies leveraging loyalty rewards, gamification, personalized engagement journeys, and rewards-led commerce to improve repeat transactions, user stickiness, and customer lifetime value.
  • Designed and launched an integrated D2C marketplace within the Super App, enabling users to redeem loyalty points across curated healthcare, wellness, and consumer product categories while driving incremental platform monetization.
  • Defined product architecture and user journeys for online medicine delivery, lab test bookings, rewards management, checkout experiences, and loyalty redemption flows to optimize conversion and retention metrics.
  • Implemented data-driven retention frameworks using behavioral analytics, cohort tracking, and customer segmentation to reduce churn and improve engagement across healthcare service lines.
  • Drove strategic product decisions balancing business growth, operational scalability, customer experience, and healthcare compliance requirements in a fast-evolving digital health environment.

Group Product Manager

Zuari Farmhub
03.2023 - 10.2023
  • Owned the end-to-end product vision, roadmap, and execution for a B2B AgriTech platform designed to empower farmers, agri-retailers, and agricultural stakeholders with intelligent farming recommendations, digital advisory systems, and marketplace capabilities.
  • Directed a team of Product Managers and partnered closely with engineering, design, marketing, operations, and sales teams to drive the successful delivery of innovative digital products and smart farming solutions.
  • Collaborated extensively with agronomists, field experts, and farmers to identify on-ground pain points, and convert deep agricultural insights into scalable, technology-driven solutions that optimized farming practices and improved crop productivity.
  • Spearheaded the development and launch of smart farming systems, integrating drones, geo-sensing, remote sensing, IoT-based ground sensing, and soil intelligence frameworks to enable precision agriculture at scale.
  • Pioneered AI-driven geo-sensing and remote sensing initiatives in collaboration with the International Crops Research Institute for the Semi-Arid Tropics, improving crop monitoring accuracy by 30% and reducing farmer input costs by 20%, positively impacting more than 50,000 farmers across rural India.
  • Successfully launched a farmer-centric digital marketplace and smart farming ecosystem that drove a 60% increase in user adoption within the first six months, and facilitated transactions exceeding ₹10 crore during the initial year of operations.
  • Drove large-scale digital transformation initiatives focused on improving farmer engagement, operational efficiency, agricultural productivity, and data-backed decision-making within India's farming ecosystem.

Senior Product Manager-Autonomous Credit & Risk

Highradius Technologies
11.2019 - 02.2023
  • Owned the end-to-end product lifecycle for autonomous credit platforms, from product ideation and roadmap definition to execution, launch, adoption, and continuous optimization using Agile methodologies and Scrum practices.
  • Directed the design, development, and rollout of AI-driven autonomous credit solutions that reduced credit decision turnaround time by 40% and improved approval accuracy by 25%, contributing to a 15% increase in enterprise client retention.
  • Collaborated with engineering, data science, UX, analytics, implementation, and enterprise sales teams to deliver scalable financial automation products, aligned with evolving customer and market requirements.
  • Partnered with executive leadership and enterprise stakeholders to secure C-level buy-in, funding, and strategic alignment by presenting compelling business cases, ROI analyses, adoption strategies, and product growth opportunities.
  • Successfully onboarded and enabled 50+ enterprise clients onto Autonomous Credit platforms, driving over $5 million in annual recurring revenue (ARR) through large-scale adoption of automated credit assessment solutions.
  • Led cross-functional product execution across global teams while balancing platform scalability, customer requirements, compliance considerations, operational efficiency, and enterprise-grade reliability.

Business Product Manager

Explara.com
07.2016 - 10.2019
  • Started in a business development role focused on enterprise partnerships, client acquisition, and market expansion, before transitioning into a Growth Product Management role driving platform adoption, engagement, and product-led growth initiatives.
  • Contributed to the strategy, development, and growth of Emaxio , a mobile-based event management platform designed to streamline event operations, attendee engagement, networking, ticketing, and event experiences for organizers and participants.
  • Worked closely with founders, engineering, design, sales, and customer success teams to define growth strategies, product roadmaps, and feature prioritization, aligned with user behavior and market opportunities.
  • Led initiatives focused on user acquisition, activation, engagement, retention, and monetization by analyzing customer journeys, identifying growth bottlenecks, and optimizing conversion funnels across the platform.
  • Collaborated with event organizers, enterprise customers, and community managers to understand operational pain points, and transform them into scalable, mobile-first product experiences.
  • Helped design and launch features supporting event registration, attendee networking, agenda management, notifications, engagement workflows, and real-time event interactions within the Emaxio ecosystem.

Co-Founder-Ecommerce & Hyperlocal Operations

Adenium Tech Llp
02.2012 - 01.2015
  • Developed and executed growth strategies across customer acquisition, brand awareness, operational scalability, and partner ecosystem expansion, contributing to 50% year-over-year revenue growth over three consecutive years.
  • Grew the user base to over 5,000 registered customers, with nearly 60% repeat users, demonstrating strong retention and customer satisfaction within a competitive eCommerce landscape.
  • Led core business operations across last-mile delivery, vendor onboarding, procurement, warehousing, inventory management, and strategic partnerships, while helping scale the platform from an early-stage startup to a rapidly growing eCommerce business.
  • Grew user base to over 5,000 registered customers, achieving nearly 60% repeat users, reflecting strong retention and customer satisfaction in competitive eCommerce landscape.
  • Forged partnerships with over 50 colleges across India to implement student-focused campaigns, campus outreach initiatives, and community-led growth programs.
  • Collaborated across marketing, operations, logistics, vendor management, and customer support to develop scalable business processes and support rapid growth initiatives.
  • Applied entrepreneurial and first-principles thinking to solve operational bottlenecks, optimize fulfillment efficiency, and build sustainable growth levers in a fast-paced startup environment.

Education

MBA - New Enterprise Creation & Sustainability

Entrepreneurship Development Institute Of India
Ahmedabad, India
04.2001 -

Bachelor of Technology - Information Technology

Trident Academy Of Technology
Bhubaneshwar
04.2001 -

Software

JIRA

CONFLUENCE

FIGMA

EXCEL

MIRO

Power BI

Timeline

Group Product Manager-Digital Health & AI Platform

Zydus Lifescience
07.2025 - Current

Senior Product Manager- Loyalty Commerce

Reward360 Global Services
03.2025 - 07.2025

Head Of Product-Loyalty Commerce

Healthpotli.com
01.2024 - 02.2025

Group Product Manager

Zuari Farmhub
03.2023 - 10.2023

Senior Product Manager-Autonomous Credit & Risk

Highradius Technologies
11.2019 - 02.2023

Business Product Manager

Explara.com
07.2016 - 10.2019

Co-Founder-Ecommerce & Hyperlocal Operations

Adenium Tech Llp
02.2012 - 01.2015

MBA - New Enterprise Creation & Sustainability

Entrepreneurship Development Institute Of India
04.2001 -

Bachelor of Technology - Information Technology

Trident Academy Of Technology
04.2001 -

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Sukhwinder SinghGroup Product Manager