Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Interests
Timeline
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NISHANT PANDEY

Lead Digital Business Analyst
Bengaluru,MH

Summary

Accomplished Lead Digital Business Analyst with 10+ years of experience in driving successful project delivery, leading teams, and optimizing business processes. Passionate about leveraging Agile & Waterfall methodologies and fostering collaboration to deliver exceptional results.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Lead Digital Business Analyst

Sonata Software
Bengaluru, Karnataka
07.2022 - Current

Project Name: STEP (Student Teacher Engagement Platform) App

Project Description: Agastya International Foundation proposed to build student teacher engagement learning application comprises of six modules i.e. Student Registration/Un-registration/Update, Teacher STEP app login, Student Group formation, Question Bank Management/Access, Content Management/ Access & Quiz creation and sharing. The developed app can be accessed on Android based phones post downloading it from play/App store. The interaction between students and teacher will be through WhatsApp platform and a set of dynamic web links. Students do not need to download any app.

Roles & Responsibilities:

  • Enhanced user experience by conducting thorough research and implementing data-driven improvements.
  • Evaluated emerging industry trends to inform strategic decision-making and maintain competitive edge in market.
  • Optimized customer journeys through diligent tracking, analysis, and recommendations for improvement based on user behavior patterns.
  • Contributed to development of long-term digital strategies, aligning organizational goals with market trends and emerging technologies.
  • Managed end-to-end project lifecycles, consistently delivering high-quality results on time and within budget constraints.
  • Developed strong relationships with clients, proactively addressing concerns while continuously exceeding expectations throughout project implementation phases.
  • Created STEP app case study document with introduction of customer, challenges, key drivers, client engagement, solutions provided, technology used and key business benefits to client.
  • Created comprehensive user manual for "how to use" STEP app.
  • Created UI sketches as prototype for STEP app designing.
  • Created comprehensive NFR checklist document with all parameters such as implementation requirement, usability, reliability, performance, supportability, etc.
  • Acted as a central point of contact between the client and the third parties (Gupshup and Msg91), ensuring smooth and effective communication channels.
  • Conducted negotiations and facilitated discussions to reach mutually beneficial agreements and resolve conflicts or disputes between parties.
  • Cultivated and maintained positive relationships with both clients and third-party stakeholders, fostering trust and collaboration.
  • Managed project timelines, milestones, and deliverables involving multiple stakeholders, ensuring alignment with client objectives and third-party capabilities.
  • Identified and addressed issues, concerns, and obstacles that arose during the collaboration process, implementing timely solutions to mitigate risks and maintain progress.
  • Facilitated interactions and exchanges of information between the client and third-party vendors ensuring alignment with project objectives and timelines.
  • Help developers with table structure for data and audit.
  • API testing.
  • Presented app demos to clients, showcasing key features, functionalities, and benefits.

SENIOR BUSINESS ANALYST

First Rate Wealthtech Pvt. Ltd.
Pune, MH
12.2020 - 07.2022

Project Team size:8
Project Name: Moonshot

Project Description- Core 2.0 is a web application to help financial analysts manage and maintain the financial data based on the Investment, Asset Allocation, Top performing Holdings and many such financial attributes along with the financial analyst being able to generate summarized as well as detailed reports with the help of Report Builder 2.0 application using the data and formatting attributes of the Core 2.0 and Report Builder applications.

Roles & Responsibilities:

  • Handled multiple projects and experience in delivering successful web applications .
  • Analysis of existing Business System and Process of Client Applications.
  • Interact with Management and business stakeholders for requirements and business solutions.
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Ensure requirements are precise and actionable and each requirement is translated into user stories with acceptance criteria.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Created sprint release plans with Scrum master, project managers and development teams.
  • Collaborated with UI/UX designers for wireframes and reviewed wireframes before sharing it with business for their feedback.
  • Collaborated with development teams in providing time estimates for project tasks.
  • Incorporated team suggestions and facilitated sizing/estimation of stories.
  • Ensured that blockers raised by team are resolved as quickly as possible.
  • Identified and highlighted areas of poor performance in project and made recommendations for improvement.
  • Supported testing team through review of test cases and ensured that QA sign off is given for each story.
  • Performed functional validation of applications based on user stories created.
  • Evaluating performance of project teams to ensure that targets and deadlines are met.
  • Application review from functional and UI perspectives and provide feedback to concerned teams.
  • Provided application walkthrough /demo to clients/end users.
  • Provided oversight to UAT team and coordinated user testing as needed.

Business Analyst(Consultant)

Rage Frameworks A Genpact Company
Pune, MH
01.2016 - 06.2020

Project Team size:20

Project Name: Livewealth

Project Description- Financial Analyst Portal (Reporting) This system manages and helps generate pdf reports when required by the financial analyst of the BAML to check the current performance of their portfolio as according to the daily, monthly and quarterly investments made by them for BAML.

  • Successfully guided project team through transition from waterfall to Agile development .
  • Defining the vision of the requirement.
  • Managing the sprint backlog.
  • Evaluating product progress at each iteration.
  • Daily standup meetings with the team.
  • Facilitate detailed estimation to inform the project prioritization process.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet quality standards and deadlines.
  • Transformed business requirements into Epics further breaking down into User Stories with clear acceptance criteria.
  • Worked closely with Scrum team and eliminated gaps in understanding requirements and product delivery.
  • Conducted brainstorming sessions within the team to arrive at best and logical solutions to business problems.
  • Assessed the flaws in as-is system and made clear recommendations of business process improvements.
  • Conducted Sprint backlog, Sprint Planning, Daily Scrum call, Sprint Review & Sprint Retrospective meetings.
  • Coached team members, managers and stakeholders on benefits of Agile and Scrum and empowered teams to self-organize and grow cross functionally.
  • Maintained and helped the team understand the ranking of user stories and features.
  • Conducted product backlog grooming sessions. Incorporated team suggestions and facilitated sizing /estimation of stories.
  • Ensured that the sprint goal is set and understood by the team.
  • Worked with delivery/development teams by driving towards product roadmap.
  • Identified and removed impediments on daily basis and protected team members from interruptions and distractions.

Software Engineer

Wipro Technologies
Pune, MH
11.2011 - 09.2015

BPM DEVELOPER AND L3 SUPPORT

PROJECT DETAILS:

Project Team size:23

Project Name: TSRD (Time series reference data)

Project Description- TSRD(Time series reference data)

The TSRD project is about generating and publishing the reports and has two Processes involved, a) The Master Process & b) The Validation Process. There is upstream and downstream for the flow of data. In a nutshell upstream receives the data from the TSRD system and downstream is the front-end to display the reports where the user can act on the report and once action is completed the report is published. Responsibilities

➢ Designing and developing BPM workflows.

➢ Troubleshooting application issues and bottlenecks.

➢ Conducting system performance tests.

➢ Maintaining the security of all system applications.

PROJECT DETAILS:

Project Team size:23

Project Name: FWS (Finance Work Station) Project Description - FWS(Finance Work Station) The FWS was all about generating the alerts with the help of OBPM every time there is a violation of the condition like task approval pending has exceeded it’s time limit & also deleting the old alerts from BPM engine.

PROJECT DETAILS:

Project Team size:23

Project Name: BCBS

Project Description - BCBS

BCBS is a project whose end result is to publish a report but before getting analyzed by user’s(EMA Leads, EMA analysts, CRM Analyst & leads, CRR Analyst & leads) where the report data analysis, report data integrity, report sign-off process were involved. Notification to the concerned party is to be sent after & before every Initialization and completion of human task. Few optional tasks were also needed. Responsibilities

➢ Designing and developing BPM workflows.

➢ Troubleshooting application issues and bottlenecks.

➢ Conducting system performance tests.

➢ Maintaining the security of all system applications

Education

B. TECH - Electronics & Communication

SRM UNIVERSITY NCR CAMPUS
Delhi, NCR
08.2007 - 05.2011

Skills

    Requirement Gathering and Analysis

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Certification

Certified Scrum Product Owner

Additional Information

  • AWARDS , Awarded Genpact Cheers Points multiple times for my excellent work.

Interests

Superhero Movies & Shows

Football

Quantum Physics

Timeline

Lead Digital Business Analyst

Sonata Software
07.2022 - Current

SENIOR BUSINESS ANALYST

First Rate Wealthtech Pvt. Ltd.
12.2020 - 07.2022

Business Analyst(Consultant)

Rage Frameworks A Genpact Company
01.2016 - 06.2020

Software Engineer

Wipro Technologies
11.2011 - 09.2015

B. TECH - Electronics & Communication

SRM UNIVERSITY NCR CAMPUS
08.2007 - 05.2011
NISHANT PANDEYLead Digital Business Analyst