Resourceful executive experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions.
Implementing and maintaining cloud-based telephony solutions for businesses. The role involves leveraging cloud technologies to enable voice communication over the internet, replacing traditional phone systems with more flexible and scalable solutions
Having taken charge of every aspect from the initial presentation to the delivery, including assuming the role of account manager, I played a pivotal role in ensuring seamless client engagement. My achievements speak volumes, having surpassed all four targets well ahead of schedule, marking a significant milestone in Servetel Communications' history. This feat earned me the prestigious Spotlight Award, recognizing my ability to not only meet but exceed expectations by securing 13 new clients and hitting targets 16 days ahead of the deadline. Being promoted to Solution Advisor, I continue to lead by example, mentoring sales associates to achieve exceptional results, fostering a collaborative and successful team environment.
I leveraged industry trends to improve sales solutions, acquiring new customers through enhanced conversion techniques. By identifying market demands and customer trends, I secured sustainable profits by attracting and retaining clients. Additionally, I oversaw global product development and partner relationships, facilitating expansion into new markets.
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As Director of Public Relations & International Services at Rotaract Club of Delhi South , I led impactful community initiatives and international service projects.