SUKUMAR YADAV

• Analyzed and interpreted large datasets using SQL to support business decisions and identify performance trends across departments.
• Developed interactive dashboards and visual reports in Power BI to track KPIs and provide actionable insights to stakeholders.
• Automated recurring reports in Excel using formulas, pivot tables, and charts, to reduce manual workload and improve efficiency.
• Collaborated with cross-functional teams to gather reporting requirements, and ensure data accuracy and consistency.
• Cleaned and transformed raw data from multiple sources to prepare it for reporting and analysis.
• Identified data quality issues and worked with relevant teams to resolve discrepancies in source systems.

Key Tools: SQL, Power BI, Microsoft Excel.

• Provided one-on-one counseling to prospective students, guiding them on MBA course options, career opportunities, and admission procedures.
• Assessed students' academic backgrounds, career goals, and interests to recommend suitable MBA programs and institutions.
• Delivered presentations and participated in workshops to promote MBA programs and address common queries related to curriculum, fees, placements, and eligibility.
• Followed up with leads, maintained a counseling database, and ensured the timely completion of application and admission formalities.
• Collaborated with admission teams and academic advisors to streamline enrollment processes and improve the student experience.
• Played a key role in increasing student enrollments through effective communication, trust-building, and personalized guidance.

Key Skills: Student Counseling, MBA Admissions, Career Guidance, Communication, Lead Follow-Up, Documentation.

• Promoted and sold Swasth Bima (health insurance) policies to customers of the Bank of India through in-branch support and relationship management.
• Educated customers on health insurance benefits, coverage options, and policy terms to ensure informed decision-making.
• Assisted the Bank of India branch staff in identifying potential leads and converting them into policyholders through effective communication and follow-up.
• Maintained accurate records of daily sales, customer interactions, and policy documentation.
• Ensured smooth onboarding of customers by handling application processing, document collection, and coordinating with the underwriting team.
• Achieved monthly sales targets consistently, while maintaining high customer satisfaction and compliance with regulatory standards.

Key Skills: Health Insurance Sales, Customer Relationship Management, Banking Channel Coordination, Documentation, and Communication.