Sukumar Kotagiri

• Provide independent board-level oversight on people, culture, leadership, and organizational strategy.
• Advise on leadership capability, succession planning, and governance frameworks to support long-term institutional effectiveness.
• Partner with fellow board members and executive leadership on strategic direction, culture stewardship, and leadership maturity.
• Bring practitioner perspective from enterprise leadership, startup scaling, and organizational psychology to board deliberations.

· Lead enterprise HR strategy aligned with business growth, delivery excellence, and futurecapability needs, supporting a 7,000+ workforce (including Managed Services Business) across product and services operations.

· Designed and implemented succession planning, workforce architecture, and leadership readinessframeworks across critical roles.

· Established HiPo identification, career progression, and capability-building models to strengthen internal leadership pipelines.

· Drove culture transformation and employee experience initiatives, improving engagement, collaboration, and accountability.

· Introduced OKR and KPI-based performance systems to align people outcomes with organizational priorities.

· Enabled data-driven decision-making through HR analytics and predictive workforce insights.

• Designed, Created and Implemented the policies through administration of the total organization and its activities.
• Managed financial and business affairs, including the annual campaign, operating budgets, collections and disbursement and accounting of all funds, property, official records and reports.
• Assessed potential collaboration opportunities that will enhance organizational value and improve efficiency.
• Overseeing a team with a diverse background in program management and operations.
• Carrying out leadership responsibilities in accordance with the policies and applicable laws to include: training employees, appraising performance, addressing complaints and succession planning.

· Headed HR for over 9600 employee workforce across multiple business units andlocations.

· Strengthened leadership pipeline, workforce planning, and retention strategies at scale.

· Led engagement initiatives resulting in Aon Hewitt “Best Employer” rankingsfor two consecutive years.

· Oversaw HR governance, employee relations, and site-wide people operations.

· Acted as a key advisor to senior leadership on talent strategy and organizational effectiveness.

· Led HR operations, talent acquisition, compensation, learning, and HRIS.

· Built foundational HR systems, improved service delivery, and optimized costs.

· Delivered measurable improvements in hiring efficiency, engagement, and HR effectiveness.

• As a HR Site Leader for the India Business centers executed cost effective changes to existing benefit plans and evaluated HR systems to initiate a strategic system plan for improved efficiency.
• Conducted a comprehensive analysis of compensation methods and an executive compensation analysis providing analytical and benchmarking data for comparison to the executive team. Streamlined hiring process saving 30% in recruitment costs.
• Hired to create a successful and resourceful HR service unit from the ground up for this entertainment software organization with 500+ employees. Directed activities of entire HR department.

· Delivered end-to-end HR support across recruitment, onboarding, HR operations, compensation administration, and employeeengagement for technology and services organizations.

· Successfully closed 600+ technical and support roles across multiple business units, improving hiring cycle time by 18% and achieving a 92% fill rate.

· Improved onboarding effectiveness by 20%, resulting in a 16% increase in 90-day new-hire retention through structured inductionand engagement practices.

· Managed employee records, payroll inputs, and HR documentation with 98% data accuracy.

· Supported workforce engagement and culture initiatives, increasing participation levels by 25%.