Summary
Work History
Education
Skills
Websites
Software
Certification
Timeline
Generic
SULAGNA MANDAL

SULAGNA MANDAL

Operation And Communication
Bangalore

Summary

Experienced in Internal and corporate communications,including extensive hands-on writing, editing, graphic design, delivering key business messages and ensuring employee awareness utilizing various communication vehicles.
Ensuring flawless execution of event and programs through effective collaboration across teams and stakeholders.
Passionate about championing DEI by driving and anchoring wide array of initiatives.

Work History

MANAGER - OPERATIONS AND ADMIN

Software AG Bangalore Tech. Pvt Ltd.
01.2022 - Current
  • Managing Internal Communications Event - Designing/publishing/managing content creation and distribution of internal and executive communications, articulating key business messages, ensuring employee awareness
  • Creating clear and creative content promoting company internal brand across business units, across events and activities in a timely manner enabling workplace efficiency and heightening employee awareness of company strategy and mission
  • Assisting COO and other members of the senior leadership team as communications partner in creating traditional communications for internal clients, and social media communication on behalf of the company
  • Providing event planning and anchoring the innovation events including the annual global innovation event for R&D division. Planning and creating complete communication and branding content. Coordinating with all the stakeholders across locations. Creating complete media content for virtual global award ceremony.
  • Driving Diversity Initiative - Group Administrative Support for R&D Vertical Driving the diversity initiative of the organisation “SoftwareAgain” by coordinating with Programme Manager and the other stake holders. Generating leads for the resources. Designing all communications across channels for the initiative. End to end monitoring tillclosure / on-boarding.Driving Women-In-Network initiative for the organisation.
  • Group Administrative Support for R&D Vertical - On-boarding of the new joinees in the system. Assigning system identities and allocating into projects. Coordinating for Recognition Program and otherEmployee Engagement activities.

SR ADMIN ASSISTANT

Software AG Bangalore Tech. Pvt Ltd.
07.2020 - 01.2022

ADMIN ASSISTANT

Software AG Bangalore Tech. Pvt Ltd.
11.2015 - 07.2020

SENIOR EXECUTIVE - OPERATIONS

Q2A Media Private Ltd.
09.2006 - 10.2007
  • Leading a team of 10-15 associates as a Project Manager / Coordinator for specific publishing project leading to deliverables to client
  • Additional Responsibilities -Sole Indian Coordinator of Art Pilgrim (A division of Q2A Media) reporting directly to the director located at UK.

RELATIONSHIP MANAGER (ULTRAS)

Bharti Airtel Ltd
03.2006 - 07.2006
  • Augmenting Business operation by ensuring- 100% resolution of all complaints & requests and queriesMinimize churn in this category- Up-selling of VAS, Products etc.

SECRETARY TO BUSINESS MANAGER (EAST)

Saregama India Ltd.
01.2003 - 04.2005
  • Organising various Events, Album release functions, Cultural Shows, Press Conference etc
  • Assist Marketing Function in - Product release process: Coordination for compiling monthly news letter, Planning the monthly product release schedule, co-ordinate and actively involve with the creative designers in developing album inlay designs, ensuring product release within schedule date by coordinating with the production facility
  • Assist the Business Manager in communication and co ordination of regular proceedings with internal and external associates
  • Develop MIS, sales reports etc. For entire Eastern Region by coordinating with respective branch heads.

Education

Graduate in Economics -

Calcutta University

Skills

Designing internal and corporate communications,including extensive hands-on writing, editing, graphicdesign

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Software

AdobeIllustrator, MS Office, Mural, Basic Video Editing, Inkscape, Figma, Canva

Certification

Deutsch Language Course Level B2.2 - GoetheInstitute, Bangalore, in August 2015

Timeline

MANAGER - OPERATIONS AND ADMIN

Software AG Bangalore Tech. Pvt Ltd.
01.2022 - Current

SR ADMIN ASSISTANT

Software AG Bangalore Tech. Pvt Ltd.
07.2020 - 01.2022

ADMIN ASSISTANT

Software AG Bangalore Tech. Pvt Ltd.
11.2015 - 07.2020

SENIOR EXECUTIVE - OPERATIONS

Q2A Media Private Ltd.
09.2006 - 10.2007

RELATIONSHIP MANAGER (ULTRAS)

Bharti Airtel Ltd
03.2006 - 07.2006

SECRETARY TO BUSINESS MANAGER (EAST)

Saregama India Ltd.
01.2003 - 04.2005

Graduate in Economics -

Calcutta University
SULAGNA MANDALOperation And Communication