Sulaiman Basha Allim

Dear Mr. / Ms

With 23 years of experience with a leading multinational banking Organization /Pharmaceutical Drug Store of repute in the Middle East I have excelled in customer relationship management. Managing large accounts to building strong relations with high net-worth clients such as Ministry of Health UAE, Emirates Airways .Flydubai . Boeing ,Dubai Petroleum .ADNOC and Dubai Airport / Duty Free other government institutions has spelt success with measurable results. I have contributed effectively in providing key operational direction to all branch related activities and achieved record sales of products through inspired leadership and sustained customer focus. As Branch Operation Specialist, I was responsible for marketing and sales of premier financial products of the bank. I have streamlined all loan related processes and provided my clients with comprehensive solutions leading to long-term relationships. Some of my select highlights include: Spearhead establishments of retail banking products in virgin markets Orchestrated several improvements in the processes and methods that led to smooth branch operations Ensured repeat business through effective product support to several key accounts Complementing my ability to exceed revenues and profits are equally strong qualifications in training and helping teams to meet performance goals. Having worked extensively in Dubai with cultural diversities my effective communication and multi-linguistic capabilities enabled to develop a loyal customer base. At this point in my career, I am keen on a role that can fruitfully exploit the abilities acquired so far in “Key Account Management”, “Branch Operations Management”,"Modernization of Institution Technologically" and “Branch Sales & Customer Relationship Management”. In this context, I enclose my résumé of your perusal. Thank you for your time and efforts in reviewing my qualifications and look forward to hearing from you at the earliest.

Sincerely & Regards,

Sulaiman Basha Allim

Enclosure GOAL To leverage expertise and capabilities developed in the areas of “Branch Operations Management”, “Key Account Management” & “Customer Relationship Management”. Seeking senior positions in professionally managed banking Organizations as well as Pharmaceutical & Drug store start-ups.

EXECUTIVE SUMMARY Results-focused banking professional with 23 years of experience in sales and marketing of financial products with a leading overseas multi-national banking & Pharmaceutical & Drug store Organization of repute. Leader guiding the entire branch operations providing world-class customer-service-par-excellence. Outstanding track record in account acquisition, competitive strategies, market segmentation & profitability improvement. Adept at introduction of new retail product portfolio in virgin territories enhancing business revenues. Powerful source developing ingenious marketing strategies invoking a strong brand recall. Unique strengths in augmenting business growth impacting high net-worth customers and premier clientele. Proactive developer of processes improving information flow and management controls. Team leader mentoring and empowering teams towards high levels of customer-service orientation. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

• Won "10 YEARS OUTSTANDING EMPLOYER AWARD" in Emirates NBD
• Achieved Expo 202 through effectively helping with the task of Ambassador of Banking Center.
• Collaborated with outsourcing team for implementations in the development of new technological software systems.
• Resolved product issue through consumer testing.
• Supervised team of 100+ staff members and 10+ Branches.
• Accomplished New Retail Products through Branch channels and through E-Commerce.

Money Laundering Course