Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
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SULAKSHANA PANDITA

SULAKSHANA PANDITA

BANGALORE

Summary

Dynamic and agile leader, strategic project driver, and results-driven Certified ScrumMaster® with over 8 years of experience spearheading high-impact Agile transformations and delivering complex projects for global enterprises. Proven track record of exceeding business objectives by merging strategic vision with hands-on execution. Skilled in Scrum, Kanban, and SAFe methodologies to eliminate roadblocks, optimize workflows, and empower teams to deliver 20-30% faster with measurable quality improvements. Specializing in Agile execution, stakeholder leadership, operational excellence, and team catalyst roles. Mentored over 50 Agile practitioners to boost productivity by 25% and stakeholder satisfaction scores to 4.8/5. PMP-trained strategist with a marketing communications edge, excels at crafting narratives that secure buy-in and drive adoption to transform your delivery engine into a competitive advantage.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Sr Scrum Master

Diageo Business Services India
01.2025 - Current
  • Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives) for 3 Agile teams, improving sprint velocity by 25%.
  • Act as a servant leader, resolving 50+ impediments (technical/process) to ensure on-time delivery.
  • Coach teams on Agile best practices, resulting in a 30% reduction in cycle time.
  • Collaborate with Product Owners to refine backlogs and align priorities with PI objectives.
  • Enhance transparency by generating Agile metrics (burn-down charts, velocity reports) for stakeholders.
  • Stakeholder management: Collaborating with product owners, stakeholders, and other teams to ensure clear communication and alignment with project goals.

Event Organizer

Artisanal Alchemist
11.2022 - 10.2024
  • Strategic Planning: Designing event blueprints, managing budgets, and negotiating with stakeholders.
  • Operations Management: Overseeing logistics, light and sound production, and adherence to compliance standards.
  • Collaboration: Coordinating with artists, influencers, and venue teams for seamless execution.
  • Coordinated with sales and marketing teams to facilitate event sponsorships and partnerships, increasing event funding.

Project Manager/Scrum Master

Diageo
03.2019 - 11.2022
  • Spearheaded Agile-Waterfall hybrid projects using Diageo’s PACE methodology, ensuring 100% on-time delivery.
  • Led Scrum of Scrums to synchronize 5 teams, reducing dependencies by 40%.
  • Developed a program intranet to centralize communications, boosting stakeholder engagement.
  • Achievement: Globally launched the "Raise the Bar" app in 3 days by streamlining cross-team collaboration.


Sr. Technical Project Lead

Infosys BPM Limited
07.2018 - 03.2019
  • Optimized workflows using Agile and Waterfall methodologies, cutting project delays by 20%.
  • Managed vendor contracts and SLAs, saving $150K annually through negotiations.

Sr. Program Manager/ Change Management PM/Communications Lead

Cisco Systems
10.2013 - 07.2018
  • Directed change management for acquisitions, ensuring seamless team integration.
  • Awarded SAC Quarterly Awards for excellence in program governance.
  • Worked with PMO for project management and execution.
  • Administered program transitioning and ensured team meets productivity standards.
  • Planned editorial content and supported marketing communication initiatives.
  • Monitored SLAs and KPIs, identifying areas for process improvement.
  • Managed communications and change management for new acquisitions.
  • Managed stakeholder and vendor relationships for project team recruitment.
  • Analysed project needs and established comprehensive project plans.
  • Supervised project implementation from RFP stage to live support.
  • Conducted design workshops for governance and new application structure.
  • Led critical projects like Cisco Sourcefire, Elektra, AMP Threat Grid, and Collaborative Knowledge.


Manager - Corporate Communications

Uninor, a Telenor Group Company
11.2012 - 03.2013
  • Evaluated content quality and nurtured marketing communication partnerships.
  • Edited and wrote press releases, conducting interviews for corporate communication.
  • Managed internal and external communication strategies.

Production Editor

SAGE Publications India Ltd.
06.2009 - 10.2011
  • Monitored production of 19 English language journals, coordinating with various departments.
  • Managed content deliverables, ensuring quality and timely online and print publication.
  • Maintained relationships with academic editors and managed freelance copy editors.

Field Open-Source Officer / Media Analyst

United States Embassy - Open-Source Center
04.2006 - 05.2008
  • Managed content for the South Asia page on the Open-Source online portal.
  • Created analytical and multimedia products using specialized software tools.
  • Monitored various media platforms and analyzed open-source information for the US government.
  • Awarded the Headliner Award for exceptional analysis and reporting.

Independent Editor

Manya Education Pvt Ltd/Princeton Review
06.2005 - 03.2006
  • Provided editorial services and content management for educational materials.
  • Mentored other editors as a QA Editor.

Phone Banking Officer

Standard Chartered Bank
04.2004 - 10.2004
  • Maintained high service standards to ensure customer satisfaction.
  • Handled customer inquiries and provided banking solutions via phone.

Process Associate

GE Capital International Services
11.2002 - 06.2003
  • Contributed to process optimization and improvement initiatives.
  • Supported business processes and operations.

College Ambassador

EGurucool.com (now part of NIIT Ltd.)
06.1999 - 06.2001
  • Promoted educational services and represented the company within the college community.
  • Engaged in marketing activities and increased brand awareness.

Education

Bachelor of Arts - English Literature (Hons)

Miranda House, University College of Women, Delhi University
04-2002

Skills

  • Effective strategic leadership
  • Key relationship management
  • Technical implementation
  • Fiscal oversight
  • Organizational strategy
  • Contract negotiation expertise
  • Iterative testing in agile environments
  • Agile project leader
  • Proficient in agile frameworks
  • Strategic program execution
  • Software deployment management
  • Operational efficiency enhancement
  • Effective communication
  • Analytical problem solving
  • Group facilitation
  • Risk mitigation strategies
  • Database optimization techniques
  • Enhancing client engagement
  • SharePoint collaboration tools
  • Smartsheet proficiency
  • JIRA project management
  • Proficient in Planview
  • RALLY
  • DevOps practices
  • Brand recognition strategies
  • Sponsorship strategy execution
  • Profit maximization initiatives
  • Social media strategy
  • Business growth strategy
  • Detail-oriented approach

Certification

  • Certified Scrum Master, Scrum Alliance, 01/01/22
  • Project Management Professional (PMP) Training, 01/01/19
  • Diploma in Communications and Media Analysis, FORE School of Management, 05/01/27

Personal Information

Hobbies: Technology, Blogging, DIY Projects, Writing, Strategic Board Games

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)

Timeline

Sr Scrum Master

Diageo Business Services India
01.2025 - Current

Event Organizer

Artisanal Alchemist
11.2022 - 10.2024

Project Manager/Scrum Master

Diageo
03.2019 - 11.2022

Sr. Technical Project Lead

Infosys BPM Limited
07.2018 - 03.2019

Sr. Program Manager/ Change Management PM/Communications Lead

Cisco Systems
10.2013 - 07.2018

Manager - Corporate Communications

Uninor, a Telenor Group Company
11.2012 - 03.2013

Production Editor

SAGE Publications India Ltd.
06.2009 - 10.2011

Field Open-Source Officer / Media Analyst

United States Embassy - Open-Source Center
04.2006 - 05.2008

Independent Editor

Manya Education Pvt Ltd/Princeton Review
06.2005 - 03.2006

Phone Banking Officer

Standard Chartered Bank
04.2004 - 10.2004

Process Associate

GE Capital International Services
11.2002 - 06.2003

College Ambassador

EGurucool.com (now part of NIIT Ltd.)
06.1999 - 06.2001

Bachelor of Arts - English Literature (Hons)

Miranda House, University College of Women, Delhi University

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