Sulochana Parkar

• Reduced operational inefficiencies by streamlining processes, leading to improved response times for client inquiries
• Provided ongoing support and education for clients regarding various products, services, policies, procedures, navigating digital platforms, and more.
• Enhanced client satisfaction by effectively resolving issues, ensuring smooth transactions, with response time of maximum 2 working days
• Collaboration with internal departments such as sales, operations, and accounts & compliance in order to provide exceptional end-to-end service for clients.

• Developed strategic sales plans for achieving revenue growth and exceeding targets.
• Boosted sales performance by identifying and targeting high-potential leads.
• Supervised, trained and mentored small team resulting in consistent team achievement
• Recommended and implemented strategic initiatives targeting new business to increase sales 10%

Role was product management trainee, was involved with development, planning, verification, forecasting, pricing, product launch, and marketing of product.