Sultan
New Delhi
Summary
Results-driven Data Entry Analyst with expertise in data management and customer relationship management at Sultan. Demonstrated exceptional attention to detail and problem-solving skills, ensuring accurate records and efficient data reporting. Proficient in Microsoft Excel and CRM software, consistently enhancing operational efficiency and supporting customer satisfaction.
Overview
1
1
year of professional experience
Work History
Data Entry Analyst
Sultan
Delhi
07.2022 - 2023
- Maintained organized records and files for easy retrieval and reference.
- Maintained confidentiality of all sensitive information accessed during the course of work.
- Updated existing data records and deleted any unnecessary files.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
Colling Agent
Sultan
New Delhi
08.2021 - 04.2022
- Recorded customer interactions in the CRM system for future reference.
- Inputted notes into the system regarding customer conversations for future reference.
- Used reference files to answer simple questions about client business.
- Operated telephone switchboard and routed calls to correct destination.
- Utilized problem solving skills to resolve complex customer issues.
Education
Bachelor of Arts -
Swami Vivekananda Subharti University
Meerut10-2020
Skills
- Data management
- Customer relationship management
- Microsoft Excel
- CRM software usage
- Record keeping
- Attention to detail
- Typing speed
- Customer support
- Data collection
- Document scanning
- Excel formulas
- Records management
- Data collection and reporting
- Data reporting
Affiliations
- Socially, I value strong relationships and community involvement. I make time for friends and family, volunteer when possible, and enjoy connecting with people from diverse backgrounds.
- Physically, I prioritize health by staying active — whether through regular workouts, outdoor activities like hiking or biking, or simply maintaining a balanced lifestyle.
- Creatively, I enjoy activities like writing, playing music, or working on side projects that keep me inspired and expressive.
Timeline
Data Entry Analyst
Sultan
07.2022 - 2023
Colling Agent
Sultan
08.2021 - 04.2022
Bachelor of Arts -
Swami Vivekananda Subharti University