SULTAN ANSARI
MUMBAI
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
14
14
years of professional experience
Work History
Store Manager
APTRONIX BUSINESS SOLUTIONS PRIVATE LIMITED
MUMBAI
03.2023 - Current
- Growing sales in my Store.
- Enhanced the store environment for customers and staff.
- Maintained inventory control systems to accurately track stock levels.
- Conducted team briefings to communicate daily goals and updates.
- Managed sales initiatives that enhanced store profitability.
- Managed warehouse operations to ensure efficient stock handling and distribution.
- Reported to the business manager and regional manager.
- Implemented loss prevention strategies to reduce shrinkage and theft.
- Managed management information systems to streamline reporting processes.
- Tracked profit and loss statements to monitor financial performance.
- Performance tracking (weekly/monthly/annually).
- Conducted marketing analysis to identify customer trends and preferences, informing product offerings.
- Managed visual merchandising to enhance product presentation and store aesthetics.
- Operated as an authorized store for OnePlus products, ensuring brand compliance.
- Trained and mentored staff to enhance team performance.
- Implemented inventory control systems to track stock levels efficiently.
- Conducted regular staff meetings to align goals and expectations.
- Developed and maintained positive customer relationships through excellent service.
- Oversaw visual merchandising to create appealing product displays.
- Analyzed sales data to inform purchasing decisions and inventory management.
- Coordinated promotional events to drive customer engagement and sales growth.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within the fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Performed regular price checks to ensure competitive pricing.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Developed targeted strategies that maximized sales and increased profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Updated POS system with new products and promotional offers.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Organized promotional events to increase product awareness.
- Planned special promotions or discounts based on market trends.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Implemented efficient systems for tracking stock movement.
- Assessed operational efficiency of the store's departments.
- Identified opportunities for cost savings through waste reduction initiatives.
Store Manager
RELIANCE INFOCOM LTD.
05.2019 - 12.2022
- Grew store sales through targeted promotions and customer engagement.
- Managed daily operations of the store, ensuring smooth workflow.
- Enhanced store environment to foster positive experiences for customers and staff.
- Expanded customer base by delivering exceptional service and support.
- Conducted daily inventory checks to ensure proper stock levels.
- Using different methods to grow the sales.
- Making everyday target and achieving that.
- Providing the best services to customers.
- SAP KNOWLEDGE. (Having 3.5 years of knowledge for SAP)
Iphone Professionalist
MANPOWER GROUP SERVICES INDIA PVT.LTD
07.2014 - 05.2019
- Advised customers on iPhone features and services to enhance their user experience.
- Identified and delivered optimal solutions to customer inquiries and issues.
- Stayed informed about the latest product offerings to enhance customer service.
- Maintained daily sales records and consistently met or exceeded established targets.
- Greeted visitors and determined to whom and when they could speak with specific individuals.
Sales Consultant
KEYSTONE INTEGRATED AGENCY
06.2012 - 06.2014
- Analyzed customer requirements to recommend optimal products.
- Assisted customers in identifying needs and provided tailored solutions.
- Provided training to two new associates on company procedures and customer service best practices.
- Handled sensitive topics with confidentiality and professionalism.
- Always ahead in knowing about the products.
Education
Graduated in Commerce -
Mumbai University
MUMBAI01-2018
HSC Passed -
Mumbai University
MUMBAI01-2011
Skills
- Profit and loss tracking
- Sales growth
- Inventory control
- Store merchandising
- Order management
- Performance tracking
- Data analysis
- Marketing analysis
- Supply chain management
- Team leadership
- Staff training
- Staff development
- Leadership training
- Retention strategies
- Sales metrics
- Multitasking and organization
- Time management
- Conflict resolution
- Effective communication
- Team building
- Root-cause analysis
- Expense tracking
- Shift checklists
- Microsoft Office
- Process improvements
- Problem-solving
- Multitasking and organization
- Inventory forecasting
- Employee supervision and motivation
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Marathi
Intermediate (B1)
B1
Urdu
Proficient (C2)
C2
Accomplishments
TOP PERFORMER IN CATEGORY SALES IN MUMBAI IN 2021
Timeline
Store Manager
APTRONIX BUSINESS SOLUTIONS PRIVATE LIMITED
03.2023 - Current
Store Manager
RELIANCE INFOCOM LTD.
05.2019 - 12.2022
Iphone Professionalist
MANPOWER GROUP SERVICES INDIA PVT.LTD
07.2014 - 05.2019
Sales Consultant
KEYSTONE INTEGRATED AGENCY
06.2012 - 06.2014
Graduated in Commerce -
Mumbai University
HSC Passed -
Mumbai University