Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
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SAI KUMAR SULTHANPURAM

TERRITORY SERVICE ENGINEER
Hyderabad,TG

Summary

To enhance my knowledge and skills to contribute to the growth of the organization proving my performance which will enable me to continuously learn and simultaneously contribute to my goals.

Overview

4
4
years of professional experience
3
3
Languages

Work History

CLUSTER INCHARGE

MOOVING MOBILITY PVT LTD
04.2025 - Current
  • Maintaining of all BSS
  • Connecting directly to the customer for the complaints.
  • Maintaining all the service history of the vehicle.
  • Maintaining of daily Reports.
  • Skilled at working independently and collaboratively in a team environment.

Territory Service Manager

PUR ENERGY PVT LTD
08.2021 - 06.2023
  • Overall responsibility for the training of the dealer technicians.
  • Prepared many SOPs for service issues and fitments along with PPTs.
  • Solving many issues in the field and conducting service camps as per requirements.
  • Responsible for Warranty and PDI parts approval.
  • Collecting Monthly service volume with revenue from dealers to maintain the dealer performance MIS.
  • Solving many issues in field and conducting service camps and field fix activities as per requirements.
  • Connecting directly to the customer for complaints on social media.
  • Monitoring Spare availability at the dealership and Accessories along with trained technicians with proper tools.
  • Monitoring the spare orders from the dealer and accelerating the process to maintain the TAT.
  • Ensuring the payment confirmation from the accounts team as well as monitoring the Credential balance in the account of the dealer.
  • Tracking of all the warranty claims, and spare orders, and having all details for record purposes.
  • Maintaining all the service history of the vehicles.
  • Active in emails for any complaints regarding after-sales service.
  • Monitoring the Repeated component failure issues and escalate to the concerned team for RCA.

Education

Bachelor of Technology - Mechanical Engineering

St.Mary's Group of Collages.
Hyderabad, India
04.2001 -

Diploma - Mechanical Engineering

JN Govt Polytechnic College
Hyderabad, India
04.2001 -

SSC -

Rao's High School
Hyderabad, India
04.2001 -

Skills

Problem-solving abilities

Disclaimer

I hereby declare that the above particulars of facts and information stated are true, correct and complete to the best of my belief and knowledge.

Timeline

CLUSTER INCHARGE

MOOVING MOBILITY PVT LTD
04.2025 - Current

Territory Service Manager

PUR ENERGY PVT LTD
08.2021 - 06.2023

Bachelor of Technology - Mechanical Engineering

St.Mary's Group of Collages.
04.2001 -

Diploma - Mechanical Engineering

JN Govt Polytechnic College
04.2001 -

SSC -

Rao's High School
04.2001 -

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SAI KUMAR SULTHANPURAMTERRITORY SERVICE ENGINEER