Hi, I’m
SUMA ALI
RECEPTIONIST
Anjuna,GA
Summary
Dynamic and detail-oriented receptionist with proven expertise at Namaste Spa, excelling in data entry and telephone skills. Enhanced customer engagement through exceptional service and effective communication, ensuring a welcoming environment. Successfully managed front desk operations, resolving client inquiries and complaints, while maintaining organized records and inventory for seamless daily operations.
Overview
1
year of professional experience
2
Languages
Work History
Namaste Spa
Receptionist
05.2024 - 05.2025
Job overview
- Managed front desk operations, welcoming clients and ensuring a positive first impression through attentive service.
- Handled incoming calls and inquiries, providing accurate information about services and promotions to enhance customer engagement.
- Coordinated communication between therapists and clients to facilitate timely service delivery and address client needs.
- Maintained cleanliness and organization of reception area, contributing to a welcoming environment for clients.
- Assisted in inventory management by tracking supplies for the front desk, ensuring availability of necessary materials for daily operations.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Sacred Heart of Jesus High SchoolAnjuna, India
No Degree
04.2001
Skills
Data entry
Telephone skills
File management
Office management
Timeline
Receptionist
Namaste Spa
05.2024 - 05.2025
Sacred Heart of Jesus High School
No Degree
04.2001