Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

SUMA ALI

RECEPTIONIST
Anjuna,GA

Summary

Dynamic and detail-oriented receptionist with proven expertise at Namaste Spa, excelling in data entry and telephone skills. Enhanced customer engagement through exceptional service and effective communication, ensuring a welcoming environment. Successfully managed front desk operations, resolving client inquiries and complaints, while maintaining organized records and inventory for seamless daily operations.

Overview

1
year of professional experience
2
Languages

Work History

Namaste Spa

Receptionist
05.2024 - 05.2025

Job overview

  • Managed front desk operations, welcoming clients and ensuring a positive first impression through attentive service.
  • Handled incoming calls and inquiries, providing accurate information about services and promotions to enhance customer engagement.
  • Coordinated communication between therapists and clients to facilitate timely service delivery and address client needs.
  • Maintained cleanliness and organization of reception area, contributing to a welcoming environment for clients.
  • Assisted in inventory management by tracking supplies for the front desk, ensuring availability of necessary materials for daily operations.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Sacred Heart of Jesus High School
Anjuna, India

No Degree
04.2001

Skills

Data entry

Timeline

Receptionist

Namaste Spa
05.2024 - 05.2025

Sacred Heart of Jesus High School

No Degree
04.2001

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