Suma Vijay

• Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
• Coordinated with customers to plan efficient or special deliveries.
• Work closely with the Business stakeholders to understand their needs and requirements.
• Overall management of the Program delivery from learning sessions to feedback management.
• Create courses (virtual/Instructor Led Trainings, On-Demand) in Adobe Learning Manager (LMS) and perform the required administrative tasks in terms of enrollment, marking attendance and reporting.
• New Hire Onboarding: Facilitate role-specific onboarding programs.
• Design learning paths and Curriculum bundle for assigning specific programs and trainings.
• Day to day implementation and management of University programs from live webinars to all region specific enablement.
• Demonstrate Pre-launch and Post-launch activities of all the enablement project.
• Perform User Acceptance Testing (UAT) for ALM, CMS and Web portal for smooth functionality of the program.
• Update and maintain webpages using Adobe Experience Manager (AEM) Authoring tool.
• Maintaining Content Management System (Repository) with all the required attributes to match the Standards.
• Ensuring that each programmed course structure is reviewed, agreed, documented, built, populated and quality checked.
• Support and troubleshoot Stakeholder and Learner queries.
• Mentor, Onboard & train the new joiners on team tasks and process.
• Suggest and implement new ideas/design for the new project launch.

• Create and Test Learning Content to the Learning Management System. Revise/Rebuilt partially/entire course structure as per the client requirement.
• Day to day implementation and management of University programs on the University’s VLE System.
• Understand all the VLE core rollout procedures and contingency processes and assist the Team Manager (when required) in their updating.
• Work closely with the business system team to enroll users and manage the same.
• Liaise with University Planning and Compliance Team Counterparts on the progress of material placement & course building, specifically highlighting any problem areas.
• Ensuring that each programme course structure is reviewed, agreed, documented, built, populated and quality checked.
• Ensure that all course quality assurance systems are applied while building courses.
• Mentor and train the new joiners on the LMS platforms and process.
• Suggest and implement new ideas/design for the new project launch.

· Introduce Digital Learning to the organization.

• Discuss with the different Vendors on the LMS Platform and decide on the most relevant.
• Look for various Content Vendors for the courses and negotiate on the content and pricing.
• Discussion with various stakeholders on the courses and assessments content.
• UAT Testing of LMS before the launch.
• Proposed Mail templates, Certificate design, Logo for the LMS enhancements.
• Discussion with Project team regularly on the LMS launch and testing.
• Educate all the employees on the Learning Management System Platform before the launch.
• Create Micro Learning on LMS and educate employees to understand the platform.
• Successfully Launched Alt Learning LMS in the organization.
• Hosted Online Courses, Assessments, Surveys related to Banking.
• Achieved 80% of the employees use the LMS platform with in a week’s time.
• Created Micro Learning, Content Development on the Banking topics and hosted in LMS.
• Created Word of the Day for various topics on HR, RBI Moratorium and Banking terms.

• Managing and guiding a team of 10 Members.
• Allotment of daily work to the team.
• Working on LMS: Learning Management System focused on Employee/ Partner and Customer training and education
• Project Co-ordination and management of Project life cycle.
• Coordinating the Projects with various work-groups in order to deliver the projects effectively, efficiently and on time
• Publishing Compliance, technical and Skillsoft courses for internal employees and Partners.
• Publishing include Adobe Captive, Articulate, UPK, Claro and SCORM based files.
• Publishing Online Assessment, Survey and Certificates.
• Maintaining a report on tracking and enrollment list in Learning Management Systems (LMS).
• Providing customer support on Learning Management Systems (LMS) on online courses and assessments.
• Experienced in Content Management/Data related work.
• Content Management: Analyzing the technical course content and categorizing to appropriate categories.
• Maintaining Content Management System (Repository) with all the required attributes to match the Standards.
• Creating dynamic web pages relevant to major category list to display the technical courses and assessments.
• Maintenance of Dynamic web pages which is based mainly based on HTML, JavaScript, CSS
• Scheduling Live web conference for future events.
• Issue of Vouchers to Employees and Partners.
• Analyzing the content which are old and not in use and archive.
• Training and Presentations to the team on new technologies
• Presenting Sequential Quality Assurance (SQA) report to the team on Quarterly basis.
• Preparing Weekly, Monthly and Quarterly reports on the team’s work and quality

• Implemented SEO tactics such as keyword research and analysis, meta tags optimization, link building activities to improve website rankings in SERPs.
• Evaluated existing online content, identified areas of improvement, and provided recommendations.
• Performed quality assurance checks on all published materials prior to release in order to maintain brand consistency across all platforms.
• Content development and micro site creation (Using HTML) for Editorial Related Online Advertising.
• Web and Editorial Related Research.
• Analyzing web-site content and tagging it to appropriate categories, to generate content specific advertisement links online.
• Debugging HTML code as a part of Quality.
• Providing training to new team members.
• Resource planning and management
• Part of Quality assurance team.
• Experienced in Content/Data related work.