Suma Latha Bongur

Highly customer-focused with substantial background in guest services. Broad experience includes handling guest inquiries, managing reservations, and providing top-notch hospitality service. Strong interpersonal skills and exceptional problem-solving abilities lead to enhanced guest satisfaction. Previous roles showcased dedication to creating positive guest experiences and improving overall hotel operations. Customer-focused Guest Service Associate known for high productivity and efficient task completion. Specialize in effective communication, problem-solving, and time management skills. Excel in listening, empathy, and adaptability to ensure guest satisfaction and repeat business. Reliable and enthusiastic professional with experience in reception, concierge and customer service areas. Skilled in customer engagement, problem resolution and various software operations. Known for remaining poised and calm in busy environments. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.