Suman Bhunia
Operations Assistant Manager
Gurugram,HR
Summary
Dynamic assistant manager skilled in team supervision, employee training, and strategic planning. Proven track record in enhancing operational efficiency and fostering effective communication across departments.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Assistant Manager
Fourteen Eighteen Motolife LLP
03.2024 - Current
- Assisted in daily operations to ensure a smooth workflow and team efficiency.
- Coordinated staff schedules to maintain optimal coverage and service levels.
- Implemented inventory management practices to track product availability, and reduce waste.
- Trained new employees on policies, procedures, and customer service techniques.
- Communicated with suppliers to facilitate the timely delivery of products and materials.
- Organized team meetings to discuss performance, updates, and operational goals.
- Developed training materials to enhance staff understanding of company standards and expectations.
- Supervised daily operations, including scheduling shifts and assigning duties.
- Maintained up-to-date knowledge of the company's products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure a smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient, and productive operations.
- Conducted regular performance reviews for employees to identify areas for improvement.
- Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
- Delegated work to staff, setting priorities, and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored the performance of project personnel.
- Produced thorough, accurate, and timely reports of project activities.
- Evaluated individual and team business performance, and identified opportunities for improvement.
- Planned and led team meetings to review business results, and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness, and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance, priorities, and provide feedback.
- Proposed or approved modifications to project plans.
- Created and managed budgets for travel, training, and team-building activities.
- Implemented quality control measures to uphold company standards.
Education
BBA -
MDU
Gurgaon, India 04.2001 -
High School Diploma -
H.B.S.E
Gurgaon, India 04.2001 -
GED -
H.B.S.E
Gurgaon, India 04.2001 -
Skills
Inventory management
Timeline
Assistant Manager
Fourteen Eighteen Motolife LLP
03.2024 - Current
BBA -
MDU
04.2001 -
High School Diploma -
H.B.S.E
04.2001 -
GED -
H.B.S.E
04.2001 -