Summary
Overview
Work History
Education
Skills
Key Result Areas
Accomplishments
Software
Work Availability
Certification
Timeline
BusinessAnalyst

Suman Biswas

Business Training Manager
Kolkata,West Bengal

Summary

Accomplished Training Manager well-versed in both pharmaceuticals & consumer products, prepared to offer 10 years of progressive training experience and take on challenging new role. Effective at leading courses on diverse topics such as "Coaching", training delivery as well as “TNA’s”, various online/classroom/field based modules,developing training modules/ online training assessments & demanding training objectives.

Overview

20
20
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Business Training Manager

Piramal Pharma Limited
Kolkata, West Bengal
09.2016 - Current
  • Catering to & conducting training needs of entire East zone & West Zone through classroom/virtual training sessions, coaching of Area Business Managers, creation of modules for both classroom/virtual & automation of learning process for entire CPD function

Business Training Manager

Abbott India
Kolkata, West Bengal
12.2010 - 09.2016

Looked after training requirements of East zone as well as South zone, which covered following key areas.

1. Conducting of “Basic Induction Programs”, a 13 day program with in depth focus of scientific knowledge/selling skills.

2. Content development: Module preparation for all types of classroom training, online training programs/ Need based training programs.

3. “Coaching Intervention” with ASM’s, to enhance skill level on various competencies, & also identification of “Training Needs” also developing the expertise & skill level of ASM’s through various learning processes (classroom & online).

4. Conducting Booster programs, Crash Courses, Development Centers & Refresher training programs.

Area Sales Manager

MERCK Ltd
, India
01.2005 - 11.2010

Was responsible for sales function South Kolkata area with the Cardio Metabolic division & also organizing CME's with KOL's.

Medical Representative

MERCK Ltd
Midnapore, India
03.1995 - 12.2004

Was responsible to develop sales ( Merck Serono) for West Midnapore district through meeting of HCP's & KOL's.

Education

Bachelor of Science - Chemistry

Calcutta Univertsity
Calcutta
05.1990 - 05.1994

ICSE -

Saint Paul's Boarding & Day School
Kolkata
04.1980 - 04.1988

Certified As Instructional Designer -

Strengthscape
07.2020 - 08.2020

Skills

    Coaching

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Key Result Areas

Spearheading a team of 9 Training Managers based out of East & South region

Organizing Induction training program – a 2 days knowledge/ skill module for newly joined field personnel

Developing content/ content videos and preparing modules for all types of classroom training, online training programs and need based training programs & creating course module for training app ( Sum Total)

Leading the PSA fully automated journey – Total automation of training/L&D function ( training courses/content/assessment)

Performing Coaching Intervention with ASMs (field OJT & caching) to enhance skill level on various competencies and identifying training needs Developing ASMs through tailor-made training need analysis, enhance workshops and various learning processes (classroom & online)

Executing development centers for training potential candidates for Level Next through “Piramal Excellence”& Abbott Global “I Sell” training module

Conducting Refresher Developmental Programs – Refresher programs on brands/skills every month based on zonal need

Steering online monthly tests for new product/ established brands to dip stick the knowledge level of field force

Accomplishments

    Awarded the prestigious Piramal Excellence Award for training app development in 2020

    Was rated as “Outstanding” trainer amongst all Abbott TC divisions for the year 2015

    Was rated as “Outstanding” trainer amongst all Abbott TC divisions for the year 2014

    Was rated as “Outstanding” trainer amongst all TC divisions for the year 2013

    Was rated as “Excellent” in the year 2012

    Second time winner of the prestigious “Silver Award” for EPD division for the year 2013

    Winner of the prestigious “Silver Award” for EPD division for the year 2012, for outstanding savings in “Training Delivery” costs, through web based training

    3 times international trip qualifier in past 5 years

Software

Microsoft Powerpoint, Excel, Word

Creating video nuggets

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Instructional Design

Timeline

Instructional Design

08-2020

Certified As Instructional Designer -

Strengthscape
07.2020 - 08.2020

Business Training Manager

Piramal Pharma Limited
09.2016 - Current

Business Training Manager

Abbott India
12.2010 - 09.2016

Dale Carnegie Training Certified

10-2010

Area Sales Manager

MERCK Ltd
01.2005 - 11.2010

Medical Representative

MERCK Ltd
03.1995 - 12.2004

Bachelor of Science - Chemistry

Calcutta Univertsity
05.1990 - 05.1994

ICSE -

Saint Paul's Boarding & Day School
04.1980 - 04.1988
Suman BiswasBusiness Training Manager