Suman Biswas
Assistant Department Manager
Kolkata
Summary
Energetic Job Title dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Department Manager
Nature’s Basket Ltd
Kolkata
03.2023 - Current
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Maximized productivity and profitability by balancing sales and expenses.
Team Leader
Spencers Retail Ltd
Kolkata
12.2019 - 03.2023
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
Sales Executive
Spencers Retail Ltd
Kolkata
05.2018 - 12.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
Education
Bachelor Of Commerce - Accounting And Business Management
Calcutta University
Syamaprasad College 01.2017 - 01.2020
Skills
Staff Management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Department Manager
Nature’s Basket Ltd
03.2023 - Current
Team Leader
Spencers Retail Ltd
12.2019 - 03.2023
Sales Executive
Spencers Retail Ltd
05.2018 - 12.2019
Bachelor Of Commerce - Accounting And Business Management
Calcutta University
01.2017 - 01.2020
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