Suman Chakraborty
Telecom Engineer
Asansol
Summary
Proven Area Operations Manager with a track record of enhancing operational efficiency and reducing costs at Indus Towers by implementing strategic budgeting and maintenance scheduling. Skilled in performance analysis and fostering team productivity, demonstrated through rigorous performance tracking and effective cross-functional collaboration. Achieved significant improvements in customer satisfaction and safety compliance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Area Operations Manager
Indus Towers
08.2023 - Current
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
- Built strong rapport with vendors, securing favorable terms for contracts and negotiations.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
- Managing approx 1000 sites passive infra of Indus Towers. Like SMPS,DG,BB,AC.
- Reducing Opex with proper fuel management and reducing wastage.
- Ensured compliance with safety regulations, leading to a decrease in workplace accidents and injuries.
- Coordinated cross-functional teams to achieve alignment on goals, objectives, and overall business strategy.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
O&M Manager
Reliance Jio
03.2016 - 06.2023
- Implemented safety protocols to minimize the risk of accidents and ensure employee wellbeing.
- Delivered consistent performance improvements by setting clear goals and KPIs for the team to achieve.
- Led cross-functional teams to successfully complete complex projects within tight deadlines.
- Facilitated effective change management throughout the organization, promoting a culture of continuous improvement.
- Maintaining Passive infra, RF, Fiber transmission, MW network of Reliance JIO.
- Developed successful O&M strategies that aligned with organizational objectives and industry best practices.
Area Manager of Operations
Bharti Airtel
07.2015 - 03.2016
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
- Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
- Increased overall efficiency by identifying areas for improvement and implementing best practices.
- Managing approx 2000 km fiber in Airtel Odisha network.
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
Network Engineer
Bharti Airtel
09.2012 - 06.2015
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
Field Operation Engineer
Bharti Airtel
12.2009 - 10.2012
- Led continuous improvement initiatives within the organization, driving operational excellence across all aspects of field engineering work.
- Collaborated with cross-functional teams for streamlined project execution and timely completion.
- Maintaining fiber operation in Airtel network with active mux maintenance.
- Implemented quality control measures to ensure adherence to industry standards and regulations throughout all projects.
Implementation Engineer
Ericsson
05.2008 - 10.2009
- Collaborated closely with cross-functional teams to ensure seamless integration of new systems into existing infrastructure.
- Assisted in the design and development of innovative technical solutions, resulting in increased profitability for the company.
- Inspected changes before client performed user acceptance testing.
- Continuously expanded knowledge base through professional development opportunities, staying up-to-date on industry trends and best practices related to implementation engineering.
Education
Bachelor of Technology - Electronics And Communications Engineering
Asansol Engineering College
Asansol, India 04.2001 -
Skills
Performance Analysis
Timeline
Area Operations Manager
Indus Towers
08.2023 - Current
O&M Manager
Reliance Jio
03.2016 - 06.2023
Area Manager of Operations
Bharti Airtel
07.2015 - 03.2016
Network Engineer
Bharti Airtel
09.2012 - 06.2015
Field Operation Engineer
Bharti Airtel
12.2009 - 10.2012
Implementation Engineer
Ericsson
05.2008 - 10.2009
Bachelor of Technology - Electronics And Communications Engineering
Asansol Engineering College
04.2001 -
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