Suman Devaiah

Focused and enthusiastic professional with a track record of 13+ years of experience in various operational roles, such as transaction processing, supply chain management, marketing services, employee training, overseas process transitions, engagement management, business tax advisory services, project coordination, and team management. Efficient liaison with a result-oriented approach, interested in business and stakeholder management, with strong interpersonal skills, contributing to continuous improvements, and efficiently fulfilling client requirements.

• Communication, E-mail and Telephone Etiquette Certified
• Add-on Course: HR Management, Train the Trainer
• Foundation level certification in CI principles

• Won 9 Spotlight Awards, multiple GDS user recognitions, and Gold Standard feedback for outstanding performance for 3 years in EY.
• Highly commended for operational excellence and achieving 100% quality in the process with due diligence in EY.
• Enhanced business revenue by 5.31M GBP proposing resolutions for downstream issues in E-CRM projects in Tesco.
• Rewarded with recognitions and retention bonus for successful project deliveries and efficient stakeholder management in Tesco.
• Transitioned, streamlined and initiated robust quality control checks for new process from the UK hub in a short time span of 2 weeks.
• Awarded thrice as best performer for the commitment, efficiency and upholding quality standards in Tesco.
• Received CEO recognition for planning and moderating a 3-day learning event in Tesco's Supply Chain Operations department.

• English, Hindi, Kannada

• Date of Birth: 31 July 1988
• Gender: Female
• Nationality: Indian