Buisness Devlopment
Suman Dutta
Sr Manager Administration
Jamshedpur
Summary
Dynamic Sr. Manager with a proven track record at PNM Hitech Citycentre Mall, excelling in strategic planning and operations management in retal. Expert in resource allocation and talent development, I enhanced team productivity and reduced costs through innovative solutions, fostering strong client relationships and driving business growth.
Overview
20
20
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Sr Manager Admin
PNM Hitech Citycentre Mall
12.2023 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Mentored junior staff members for skill development and career progression within the organization.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Head of Production THC & Basic Monolithic
Hitech Chemical Ltd ( RHIM Magnesita)
01.2010 - 11.2023
- Mentored junior team members, fostering professional growth and contributing to a positive work environment.
- Reduced manufacturing downtime through proactive equipment maintenance and employee training.
- Collaborated with cross-functional teams to improve product design, ensuring manufacturability without sacrificing quality.
- Streamlined inventory management processes which reduced waste and contributed to cost savings initiatives.
- Developed a comprehensive production schedule that aligned with company objectives and deadlines.
- Enhanced quality control protocols, resulting in fewer defects and improved customer satisfaction levels.
- Established clear performance expectations for staff members, holding them accountable for meeting targets while providing necessary support for success.
- Led the implementation of new technology to optimize workflows, resulting in reduced lead times and increased output.
- Facilitated change management processes during major organizational shifts which helped maintain employee morale and minimize disruptions to productivity levels.
- Increased production efficiency by streamlining processes and implementing innovative strategies.
- Maintained high safety standards, leading to a reduction in workplace injuries and lost time incidents.
Dy Manager Project
Meditrina Hospitals
03.2005 - 11.2010
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Interviewed, performed background checks, hired, and trained 68 of associates in 2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed detailed plans based on broad guidance and direction.
Education
BE - Mechanical Engg
VRCE Nagpur
Nagpur 04.2001 -
Skills
Strategic planning
Talent development
Operations management
Resource allocation
Market analysis
Cross-functional communication
Accomplishments
- Achieved 110% by completing ProductionTarget with accuracy and efficiency.
- Collaborated with team of 25 in the development of Lean Project
Certification
CM - Certified Manager Certification
Interests
Travelling
I love to travels in hills specially in Darjiling
Timeline
Sr Manager Admin
PNM Hitech Citycentre Mall
12.2023 - Current
CM - Certified Manager Certification
08-2023
First Aid Cirtifited Red Cross
03-2023
SAP 4 Hana RHIM
08-2022
Head of Production THC & Basic Monolithic
Hitech Chemical Ltd ( RHIM Magnesita)
01.2010 - 11.2023
Dy Manager Project
Meditrina Hospitals
03.2005 - 11.2010
BE - Mechanical Engg
VRCE Nagpur
04.2001 -
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