SUMAN KUMAR
Begusarai
Summary
Dynamic sales professional with a proven track record at Reliance Retail Limited, excelling in relationship building and sales planning. Leveraged expert product knowledge and effective negotiation skills to surpass KPIs and boost sales revenue. Skilled in leading teams to achieve collective goals, demonstrating a commitment to excellence and customer satisfaction.
Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction.
Sales professional prepared to bring extensive industry knowledge and results-driven approach to dynamic team. Known for effectively managing client relationships and implementing sales strategies that lead to increased revenue. Highly collaborative, adaptable, and reliable, with strong skills in communication and problem-solving.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Officer
Reliance Retail Limited
12.2021 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Prepared sales reports with informative graphs and charts to outline key data.
- Trained junior sales staff, mentoring them on best practices and strategies for success.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Salesperson
Samsung India Pvt Ltd
08.2019 - 09.2021
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Attended monthly sales meetings and quarterly sales trainings.
Field Sales Representative
Reliance Jio
03.2017 - 06.2019
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
- Contributed to team objectives in fast-paced environment.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Assisted management in identifying new market opportunities and expanding the company''s customer base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
Bachelor Of Arts - Economics
LNMU
Kamesharanagar,Darbhanga05.2023
Skills
- Sales planning
- Relationship building
- Performance tracking
- Effective negotiation
- Sales presentations
- Sales training
- Sales reporting
- Competitor analysis
- Brand building
- Lead generation
- Target setting
- Customer service
- Sales expertise
- Staff management
- KPI tracking
- Product knowledge
- All skill in sales,etc
Certification
- Certified Team Performance Coach™(CTPC)- Team Coaching International.
- Certified Supply Chain Professional (CSCP)
- Certified Sales Professional (CSP)
Languages
Hindi
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Sales Officer
Reliance Retail Limited
12.2021 - Current
Salesperson
Samsung India Pvt Ltd
08.2019 - 09.2021
Field Sales Representative
Reliance Jio
03.2017 - 06.2019
Bachelor Of Arts - Economics
LNMU
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