Suman Kumari

• Led full-cycle Microsoft Dynamics 365 Business Central implementations—from requirements to deployment—tailoring modules (Financials, Supply Chain, Manufacturing) to client needs.
• Collaborated on functional specs, managed data migration and integrations (via Power Automate), and provided user training.
• Designed custom reports, Power BI dashboards, and optimized performance.
• Employed Agile/Scrum techniques for on-time delivery, and stayed current on the latest Business Central releases for continuous improvement.

• Enhanced Project Accuracy: Utilized JIRA and Confluence to improve software requirements analysis, boosting accuracy by 30%.
• Optimized Development Processes: Streamlined Agile workflows to increase efficiency by 20% and reduce cycle times by 15%.
• Advanced Data Synthesis: Leveraged Excel and SQL to enhance decision-making accuracy in software projects by 10%.
• Facilitated Team Collaboration: Coordinated with development teams via Slack and Microsoft Teams, ensuring 98% alignment with software solutions.
• Effective Project Management: Employed Trello and Asana for managing software development cycles, achieving a 90% project delivery success rate.
• Lead and Finance Integration in Microsoft Dynamics 365

-Managed the integration of leads from third-party sources such as WhatsApp and WATI into Dynamics 365 CRM, ensuring seamless data flow and accurate tracking of customer interactions.

-Oversaw financial management within the Dynamics 365 ERP software, aligning financial processes with CRM data to enhance client reporting and decision-making.

-Successfully delivered a unified solution that streamlined lead management and financial operations, improving overall efficiency and client satisfaction.

• Managed Major Client Relations: Conducted daily requirement gathering for a key client using tools like Salesforce, ensuring strategic objectives were met within project scope.
• Solution Design and Implementation: Designed optimal solutions for business problems, leveraging BPMN tools for process mapping and improvement.
• Project Leadership: Led projects to successful completion, managing timelines and budgets using Microsoft Project, ensuring high client satisfaction.
• Cross-Functional Communication: Enhanced team collaboration and alignment across project phases by utilizing Microsoft Teams for effective communication.
• SDLC Expertise: Applied profound knowledge of Agile and Waterfall methodologies, guiding development teams in translating requirements into high-quality software using JIRA and Confluence.