Suman Mandal

SAP AMS Support

• Hypercare support for one of the largest retail company in Europe based in germany.
• Timely addressing various end user tickets such interface errors, accounts reconciliation, validation corrections, month/year end activities.
• I created a custom report to meet local and international reporting requirements single-handedly.
• Creating concept design, functional design, test scripts and training PPTs for complete solutions.

SAP implementation, rollouts, and AMS support.

• Lead and deliver end-to-end projects, working as the SPOC for new projects.
• Prepare project documents, such as the project proposal, timeline, and milestones.
• Manage customer escalation and internal conflicts.
• Supporting monthly billing to customers.
• Lead weekly status call with client and consultants.
• Conduct interviews, train new joinees, create assignments, and assess consultants.
• Prepare the monthly FTE sheet for the management review.

ABAP

• Fix bugs, add columns in Z reports, BAPI, Custom FM, BDC.
• Standard report enhancement through FIBF; writing user exits for validation and substitution in GGB0/1; create non-complex Z reports.
• Writing user exits for validation and substitution in GGB0/1.
• Create non-complex Z reports.

SAP Implementation and AMS

• Responsible for SAP S/4HANA Finance/Controlling module implementation, Documentation and Support on SAP S/4HANA 1909
• Configuration of critical modules from FI such as AR/AP, New Asset Accounting, Banking, FSV
• Configuration of critical CO modules such as CC/PC, Product Costing
• Supported RPA automation for daily end user SAP activities
• Supporting SD/MM consultant for integration
• Solving various queries on FICO module from end users
• Solving basic queries of MM and SD module
• Preparation of various upload program on LSMW
• Solving customer requirement through custom reports as well SQVI

GSP Services

• Provide direct support for GST implementation projects including latest E-Invoice, E-way bill, GST filling reports

• GSTR2A Reconciliation and automated separation/blocking of GST for unreconciled invoices

• Understand the business process of clients and preparing functional specification and logic walkthrough Unit testing for the solution implemented

• Carrying out user acceptance testing and user training • Timely delivery of solution through ABAP team