Suman Mandal
Nadia
Summary
Dynamic Console Officer at Reliance Retail with 2.5 years of experience in SAP WMS, data analysis, and risk management. Led investigations into cash theft, process violations, and inventory manipulation, eliminating threats and improving compliance. Additionally, bring 6 years of teaching experience, showcasing strong communication and leadership skills. A collaborative professional focused on business support, loss prevention, and driving continuous improvement in retail operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Console Officer
Reliance Retail
Siliguri,North Bengal & Sikkim
11.2022 - Current
- Managing and analyzing inventory data to optimize stock levels and reduce discrepancies.
- Providing business support through data-driven insights, reporting, and decision-making assistance.
- Conducting audits to ensure compliance with company policies and industry standards.
- Collaborating with cross-functional teams to enhance operational efficiency and workflow
- Conducting risk assessments and developing mitigation strategies
- Coordinating with stakeholders for loss prevention and security measures
- Investigated any suspicious transactions or non-compliance issues identified during the audit process.
- Ensured compliance with safety regulations and security protocols within the premises.
- Responded quickly to emergency situations and provided assistance as necessary.
- Investigated suspicious activity reported by staff or visitors to the facility.
- Performed risk analyses to develop appropriate countermeasures.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
Teaching Experience
SM Institute
Nadia
01.2017 - 11.2022
- Mentored students across various science topics, enhancing their understanding, and improving their grades.
- Utilized digital technologies such as online forums, video conferencing tools. to enhance the teaching experience for all learners.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Education
B.Tech - Computer Science
B.P. Poddar Institute of Management & Technology
Kolkata05.2016
12th - Science
CP VIDYAPITH
Chakdaha05.2010
10th -
CP VIDYAPITH
Chakdaha05.2008
Skills
- SAP Warehouse Management System (WMS)
- Data analysis
- Inventory Management
- Business Support and Risk Management
- Audit and Compliance Management
- Employee training
- CCTV Monitoring and Surveillance
- Incident Reporting and Loss Prevention
- MS Excel
- MS Word
Projects
Globsyn Skills, Summer Training, JEE, Kolkata (2015)
Ardent Computech Pvt. Ltd., Winter Training,
Android Application Development, Kolkata (2016)
Certification
- Green Belt Certified in Reliance Retail
- Project-Based Training on Android Application Development
- Advance JAVA Complete Course Certification
Achievements Awards
- Certificate of Merit (Grade A), National Science Society
- Certificate of Merit (Grade A), ASCPS
- Merit Certificate & Scholarship, Army Welfare Education Society
- Winner in NFS-MW Event, 01/01/15, Techstorm 2.15
Languages
- English
- Bengali
- Hindi
Hobbies and Interests
- Photography
- Badminton
- Cricket
References
- Debayan Mandal - Manager LP, Reliance Retail
- debayan.mandal@ril.com
- 9836841090
Timeline
Console Officer
Reliance Retail
11.2022 - Current
Teaching Experience
SM Institute
01.2017 - 11.2022
B.Tech - Computer Science
B.P. Poddar Institute of Management & Technology
12th - Science
CP VIDYAPITH
10th -
CP VIDYAPITH
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