Suman Mukherjee
HR Business Partner
Bangalore
Summary
Experienced HR professional with over 11 years across Senior HR Business Partner, Organizational Development, Performance Management, Recruitment, Employee Relations, and Payroll. Known for challenging the status quo and co-creating impactful, practical strategies and solutions with the business.
Overview
12
12
years of professional experience
1
1
Certification
Work History
MANAGER - HR BUSINESS PARTNER
Coinswitch
04.2024 - Current
- Advised management on performance management and employee relations issues, resulting in improved working relationships
- Prepared comprehensive audit reports that detailed the results of the audit and identified potential risks resulting in a successful ISO 27001:2022 certification.
- Implemented Compensation strategy which resulted in 11% average increase in take home salaries with a 64% adoption rate
- HRBP connect with multiple engagement strategies resulting in a eNPS improvement from 4 to 18.
MANAGER - HR BUSINESS PARTNER
Sharechat
11.2022 - 04.2024
- Increased internal promotion rate by 10%-12% by developing and implementing a leadership development program for high-potential employees.
- Implemented a performance management system that resulted in a 20% increase in the number of employees meeting or exceeding performance expectations.
- Led a compensation bench-marking project that aligned salaries with market rates, resulting in a 12% increase in employee retention.
- Implemented innovative employee incentive program to increase staff productivity by 50%-55%.
- Reduced employee turnover by 25% within one year by implementing a comprehensive retention strategy, including enhanced on-boarding processes and mentorship programs
- Reduced grievance resolution time by 50% by streamlining the grievance handling process and introducing conflict resolution training for managers
- Enhanced manager satisfaction with HR support from 70% to 90% by introducing a dedicated HRBP model and providing tailored support to business units.
- Decreased average time-to-fill for critical roles from 45 days to 30 days, improving departmental productivity and reducing recruitment costs
- Collaborated with senior leadership to develop strategic plans to support business objectives.
PEOPLE & CULTURE MANAGER
DIY
06.2021 - 11.2022
- Achieved a 30% reduction in recruitment costs through the introduction of an employee referral program and improved sourcing strategies.
- Developed and executed a comprehensive wellness program that increased employee participation by 35% and contributed to a 20% reduction in sick leave usage.
- Achieved a 10% improvement in employee satisfaction ratings through the introduction of a new performance management system.
- Partner with Business Leaders and Managers on individual performance improvement plans
- Prepare and conduct org wide Employee Satisfaction Survey and create action plans to further improve on areas identified.
HR BUSINESS PARTNER
MFine
03.2020 - 06.2021
- Collaborated with cross-functional teams to identify and resolve HR-related issues, resulting in a 20% improvement in employee retention
- Developed and implemented a competency framework that improved employee satisfaction by 15%, Increased top performers rate by 12%
- Enhanced communication between staff and leadership by facilitating ongoing feedback discussions.
- Ensured compliance with employment laws through strategic collaboration with legal counsel, mitigating liability risks for the organization.
- Spearheaded change management efforts throughout corporate restructuring while preserving employee morale.
HR BUSINESS PARTNER
Portéa
08.2016 - 12.2019
- Developed and implemented a comprehensive training program to improve employee skills and knowledge
- Developed and implemented an employee engagement survey that identified areas of improvement and resulted in an increase in employee engagement by 25%
- Partnered with senior leadership to synchronize HR strategies with the company's goals.
- Established a system of employee recognition that resulted in a 10% increase in employee satisfaction
ASSOCIATE TRAINING MANAGER
Runnr
08.2015 - 08.2016
- Conducted training needs assessments to identify employee skill gaps, resulting in targeted training sessions that improved performance
- Developed and implemented sales training programs that improved sales skills and resulted in a 30% increase in sales effectiveness
- Conducted background checks and reference checks for all new hires, ensuring compliance with legal requirements
TRAINING SPECIALIST
Flipkart Internet Pvt Ltd
08.2013 - 08.2025
- Developed a knowledge management system that improved access to training materials and resources
- Developed a comprehensive training program that reduced onboarding time by 20%
- Conducted assessments and surveys to measure effectiveness of training and identify areas for improvement
- Used gamification and simulations to create engaging and immersive learning experiences
- Collaborated with department managers to identify skill gaps and develop targeted training interventions.
Education
Bachelor of Engineering - Mechanical Engineering
Vishveswarya Technological University
04.2001 -
Skills
Team leadership
Employee Relations
Strategic planning
Decision-making
Performance management
Recruitment Strategies
Succession Planning
Compensation & Benefit
Conflict resolution
Change management
Certification
HR Management @ XLRI
Timeline
MANAGER - HR BUSINESS PARTNER
Coinswitch
04.2024 - Current
MANAGER - HR BUSINESS PARTNER
Sharechat
11.2022 - 04.2024
PEOPLE & CULTURE MANAGER
DIY
06.2021 - 11.2022
HR BUSINESS PARTNER
MFine
03.2020 - 06.2021
HR Management @ XLRI
01-2019
HR BUSINESS PARTNER
Portéa
08.2016 - 12.2019
ASSOCIATE TRAINING MANAGER
Runnr
08.2015 - 08.2016
TRAINING SPECIALIST
Flipkart Internet Pvt Ltd
08.2013 - 08.2025
Bachelor of Engineering - Mechanical Engineering
Vishveswarya Technological University
04.2001 -
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