Suman P

Associate Director (IB) - Sales and Account Management (US East & Canada Geo)

Responsibilities:

• Spearheading new business development and maximizing revenue growth across the US East and Canada regions.
• Mentoring and coaching a lead generation team of 3, improving their performance through effective GTM and sales strategies.
• Cultivating and maintaining strong relationships with key clients.
• Proactively identifying and addressing client challenges.
• Fostering a collaborative, results-driven environment.
• Collaborating with the marketing team to create targeted campaigns.
• Securing key client accounts through relationship-building and persuasive communication skills.

Achievements:

• Achieved a 35% revenue growth across the US East and Canada regions.
• Improved team performance by 20%.
• Consistently achieved a 95% client satisfaction rating.
• Ensured an 80% success rate in account renewals and upselling opportunities.
• Exceeded sales targets by 25%.
• Led to a 30% increase in lead generation and a 15% increase in conversion rates.
• Increased long-term contracts by 40%.
• Secured 6 new major clients, contributing to a 50% growth in the client portfolio.

Netenrich – Sales and Account Management for ITOps and Cybersecurity Services

Responsibilities:

• Driving new business development for ITOps and Cybersecurity services across Direct Enterprise and channel partners.
• Leading a team of 3-5 for lead generation activities and devising GTM strategies.
• Managing lead generation activities to ensure a steady pipeline of opportunities.
• Maintaining and nurturing existing accounts to enhance customer loyalty and retention.
• Developing strategies for both direct and channel sales to maximize market penetration.

Achievements:

• Successfully closed deals with major enterprises and channel partners, contributing to a 30% increase in revenue.
• Enhanced lead generation efforts, resulting in a 25% increase in qualified leads.
• Improved customer satisfaction by 20% through proactive account management and problem-solving.
• Grew existing accounts by 35%, leveraging upselling and cross-selling opportunities.
• Played a key role in expanding the client base, securing 7 new enterprise clients within a year.

Mirafra Technologies – Sales and Account Management for Embedded Software and Hardware Services

Responsibilities:

• Responsible for selling embedded software and hardware services in Hyderabad and Bangalore.
• Driving new business development and leading lead generation activities.
• Maintaining and nurturing existing accounts to ensure customer satisfaction and loyalty.

Achievements:

• Added 7 new logos, expanding the client portfolio significantly.
• Increased the engineering team count from 40 to 74, resulting in an increase of $1.8 million in Annual Recurring Revenue (ARR).
• Successfully managed and grew key client accounts, enhancing overall revenue and market presence.
• Increased market share through diligent analysis of competitor tactics and adjusting sales approach accordingly.

Sasken Technologies – Sales and Account Management for Embedded Software and Hardware Services

Responsibilities:

• Responsible for selling embedded software and hardware services in Hyderabad and Bangalore.
• Driving new business development and leading lead generation activities.
• Maintaining and nurturing existing accounts to ensure customer satisfaction and loyalty.

Achievements:

• Added 7 new logos, expanding the client portfolio significantly.
• Grew the current portfolio from $3 million to $4.7 million, adding 62 engineers.
• Successfully managed and grew key client accounts, enhancing overall revenue and market presence.

Responsibilities:

• Driving lead generation activities for ITOps services across Direct Enterprise and channel partners.
• Leading a team of 5 for lead generation activities and devising GTM strategies.
• Managing lead generation activities to ensure a steady pipeline of opportunities.

Achievements:

• Enhanced lead generation efforts, resulting in a 125% increase in qualified leads.
• Played a key role in expanding the client base.

• Conducted thorough market research and analysis, informing the development of competitive product offerings.
• Led the junior team members in best practices for solution selling techniques and relationship building.
• Maximized lead generation by utilizing a variety of marketing channels and networking events.
• Responded to specific customer requests, including RFP responses and industry-specific solutions.

Mobile Application Solutions – Sales and Business Development

Products/Services Handled:

• Mobile Application Platform
• Off-the-shelf Mobile Applications
• Mobile Application Management Suite

Responsibilities:

• Handled Middle East and Indian Markets, responsible for all business development activities in the region.
• Identified target companies and key contacts through thorough research.
• Generated and qualified leads in the assigned region.
• Engaged leads through email, cold calling, and marketing campaigns.
• Delivered presentations to C and D level executives online through tools like WebEx and GTM.
• Responded to RFIs/RFQs and coordinated with the technical team to provide necessary technical information.

Qvantel – Business Development and Inside Sales

Responsibilities:

• Managed business development, inside sales activities, and pipeline management.
• Led lead generation, account generation, and opportunity creation phases of the sales and marketing funnel.
• Conducted account research, account mapping, preliminary needs analysis, and preliminary interest development.