Suman Ravula
Hyderabad
Summary
Dynamic HR professional with extensive experience at ATG BUSINESS SOLUTIONS, excelling in global HR operations and onboarding. Proven track record in HRIS management and process improvement, enhancing data accuracy and efficiency. Recognized for exceptional communication skills and delivering results in fast-paced environments, driving significant enhancements in employee data administration.
Overview
10
10
years of professional experience
Work History
Senior Executive – HRIS
ATG BUSINESS SOLUTIONS PRIVATE LIMITED
Hyderabad
04.2024 - Current
- Prepared or maintained employment records using human resources management system software.
- Developed and maintained HRIS systems in order to ensure accurate data collection and reporting.
- Provided technical assistance to users regarding all aspects of HRIS software applications.
- Performed regular audits on personnel records to ensure the accuracy of data entered into the system, and published reports on a monthly basis.
- Worked on the LCP Tracker Application for prevailing wages related to the US technicians, and submitted the audit data in the BLS portal at regular intervals.
- Worked on multi-state reporting, EEO reporting, CES reporting, and accrual balance reporting.
- Provided timely data inputs to the payroll team for processing the payroll efficiently.
- Tracked changes made within the system through version control procedures in order to have a complete audit trail.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
HR Operations Specialist
Solenis GSS India Private Limited
Hyderabad
09.2022 - 11.2023
- Providing support for the global onboarding process utilizing internal and external systems, as well as interacting directly via phone-/ e- mail /messenger with managers and employees around the world
- Enter and maintain HR data in Workday Application as specified by global HRIS, regional/local HR and execute duties in compliance the service level agreements (SLAs)
- Data administration of employee (Hire to Retire) HR, benefits, compensation, recruiting, transfers, and other information
- Work closely with HR Directors, HR Business Partners, and Recruiters from regional and global teams to ensure information is properly captured and surface any concerns or conflicts to the director of recruiting and HR for resolution
- Serve as the primary pint of contact for employee support, addressing and resolving queries/issues related to HR Policies, benefits, payroll, and other employee related matters leveraging voice, chat and case management tools are being resolved within the given SLA's
- Strong ability to manage multiple tasks, prioritize effectively and meet deadlines in a fast-paced environment, handle sensitive and confidential information with utmost discretion and maintain a high level of professionalism
- Identify the areas of improvement, drive process enhancement and contribute to the ongoing development of the employee support function
- Sending onboarding communication email to new joiners to get enrolled for their benefits and send chaser emails to ensure that the associates have registered
- Preparing non-compete letters of employees, Invoice processing for multiple vendors and sending the same to payroll team to get processed
- Participate in testing activities in support of new system functionality, process/procedure changes, or other changes as defined by global HRIS, regional/local HR, and HRIT
HRIS Analyst
Diebold Nixdorf
Hyderabad
09.2020 - 09.2022
- Providing support for the global onboarding process utilizing internal and external systems, as well as interacting directly via phone/email/messenger with managers and employees around the world
- Enter and maintain HR data in Oracle Cloud HCM, Taleo, or Talent Management systems as specified by global HRIS, regional/local HR, or the Service Level Agreement (SLA)
- Maintain and reconcile several HR systems (Taleo, Oracle Cloud HCM) to ensure the employee information is consistent across all systems
- Work closely with HR Directors, HR Business Partners, and Recruiters from regional and global teams to ensure information is properly captured, and surface any concerns or conflicts to the Director of Recruiting and HR for resolution
- Serve as the primary pint of contact (SME) to new joiners with-in the team to provide necessary process trainings and addressing their queries related to the process, process changes and application related issues
- Proactively formulate, recommend, and implement improvements to new and existing HR Applications, Reports, Business processes, etc
- Works closely with the global HRIS team to define and enhance HRIS solutions and data administration processes, procedures, and solutions
- Involved in the key transitioning of application from Taleo to ORC application and ensured the system integration and data integration is maintained across the systems
- Identified the critical areas and ensured data consistency is maintained across the systems and surface any concerns with the manager, HR Business Partners, Recruiter, HRIT team and other team members involved in the process and got the issues resolved
- Participate in testing activities in support of new system functionality, process/procedure changes, or other changes as defined by global HRIS, regional/local HR, and HRIT
HR Analyst
Deloitte India Pvt Ltd.
Hyderabad
08.2018 - 11.2019
- Partner closely with the recruiters and coordinators to understand the upcoming volumes for both campus and experienced hires to build strategies/timelines for smooth and effective on-boarding
- Coordinate with all the other team members internally and with other groups within Employee life cycle teams to drive for quality and SLAs on deliverables
- Team up with different groups (Acquisition, Delivery, Operations, L&D, Payroll, Technology, BI, and external vendors) to resolve any potential candidate pre- and post-on-boarding queries/issues
- Ensure all the data analysis and checks are done before publishing any information with the Leadership Group
- Adheres to established firm standards for quality, service, and delivery i.e
- Delivering regular reports within time, checking workflow to ensure timely delivery, etc
- Basic understanding of the firm functions, regions, service areas, service lines, levels, office locations, and employment status, as well as more uncommon ways that we report on information
- Keep updated about process changes and implement the changes without any time lag, and perform miscellaneous job-related duties as assigned
- Ensure all the data analysis and checks for accuracy before sending the report to the audit-quality group, and maintain high accuracy levels (98%)
- Encourages knowledge transfer and collaborative culture
HR Assistant
Accenture
Hyderabad
06.2015 - 07.2017
- Part of the Auditing Team, ensured the employee data is updated in the ATS accurately and all the documents related to the employee are uploaded in the database securely
- Moving the pipeline from HR Select on tool till Offer Accept, On-board on the tool
- Interacting with the delivery team on regular basis and prioritizing requirements and effective dates
- Process employee personal data changes (e.g., date of birth, marital status change, etc.)
- Process new hires, promotions, separations, employee status changes, and other employee life-cycle events process pay changes and paperwork including, promotions/demotions/transfers, ad-hoc wage/salary changes
- Create/update process-related documentation, ensure that all necessary documents and approvals have been received and information is entered accurately
- Resolve errors related to job or employee information, conduct data quality reviews, and monitor and correct processing errors
- Coordinate data entry into third-party systems where not automated
- Maintain employee files and records to meet record-keeping requirements as per company policy
- Assist in testing HRIS upgrades and new system functionality
- May cross-train in other employee service centre areas and 'fill in' for administrative responsibilities during temporary absences or during periods of heavy workload
- Perform other related duties, as assigned, and assist team members with problems, concerns, or questions relating to employee data, jobs and positions, and compensation and pay administration
- Assist team members when unique or complex HR situations arise requiring deeper expertise
- Suggest methods to update, simplify, and enhance processes, procedures, and technologies
- Communicate questions, concerns, or issues, and suggests resolutions to the team leader
- Perform data quality reviews, review HR error reports, and recommend changes
- Keeping in track of the BGC Vendor for status updates related to background verification done, in case of any discrepancy, will reach out to the employee for the same and close it accordingly
Education
Master's In Business Administration - Human Resource Management and Marketing Management
Vishwa Viswani Business School
Hyderabad05.2015
BTech - Computer Science Engineering
Guru Nanak Engineering College
Hyderabad04.2012
Skills
- Global HR Operations
- Onboarding
- ATS
- Service tickets
- Employee Data Administration
- Benefits
- Employee files and records management
- Microsoft Office
- Process improvement
- HRIS management
- Workday
- Oracle
- Paycom
- HRO
- Effective communication
- Performance improvement
- Expense reporting
Accomplishments
- Experience in HR Operations Management, Data Auditing & Employee Data Administration, Onboarding, Offer Management, Interview Coordination, and Client relationship, and Candidate Management.
- Best Employee Award for consistent performance.
- Best performance award for maintaining data accuracy (99.97%) and handling the team by providing training and timely process updates.
- Provide training to new joiners and act as a single point of contact for queries related to the process and resolving issues related to the process.
- Successfully completing the tasks assigned as per the business SLA and with quick TAT.
Hobbies and Interests
- Badminton
- Cricket
- Networking
- Cooking
References
References available upon request.
Languages
English
First Language
Hindi
Proficient (C2)
C2
Timeline
Senior Executive – HRIS
ATG BUSINESS SOLUTIONS PRIVATE LIMITED
04.2024 - Current
HR Operations Specialist
Solenis GSS India Private Limited
09.2022 - 11.2023
HRIS Analyst
Diebold Nixdorf
09.2020 - 09.2022
HR Analyst
Deloitte India Pvt Ltd.
08.2018 - 11.2019
HR Assistant
Accenture
06.2015 - 07.2017
Master's In Business Administration - Human Resource Management and Marketing Management
Vishwa Viswani Business School
BTech - Computer Science Engineering
Guru Nanak Engineering College
Similar Profiles
Jyothi RajJyothi Raj
Team Leader at ATG Business Solutions Private LimitedTeam Leader at ATG Business Solutions Private Limited
AKSHAYA B VAKSHAYA B V
Senior QA engineer at ATG Business Solutions Private LimitedSenior QA engineer at ATG Business Solutions Private Limited
Sumanth KashyapSumanth Kashyap
Manager, Software Engineering at ATG Business Solutions Private LimitedManager, Software Engineering at ATG Business Solutions Private Limited