Suman Tripathi

Mumbai

Summary

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Overview

years of professional experience

Work History

AVIGHNA PROPERTIES PRIVATE LIMITED

Administrative Assistant

01.2010 - 01.2011

Job overview

Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Assisted coworkers and staff members with special tasks on daily basis.

Kumarakom Lake Resort

Guest Relations Executive

01.2007 - 01.2008

Job overview

Oversaw regulated greeting and internal processing of guests upon arrival.
Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
Planned and implemented promotional activities to increase customer satisfaction.
Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.

Education

Sacred Heart College
Kerala

Bachelor of Science from Zoology

03.2007

Skills

Travel Planning
Excel Spreadsheets
10-Key Proficiency
Workflow Planning

Customer Service
Travel Administration
Database Organization

Timeline