Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
27
27
years of professional experience
Work History
CENTRAL GOVERNMENT SERVICE IN MINISTRY OF EARTH SC
INDIA METEOROLOGICAL DEPARTMENT
KOLKATA
11.1997 - Current
Served in the India Meteorological Department, a central government service, since November 1997.
Currently working as a Meteorological Assistant
Collaborated with the Climate Bulletin Report and Surface Weather Observation teams, as well as the Electronic Billing System in the Public Finance Management System implemented by CGA, Department of Expenditure, Ministry of Finance.
Managed General Provident Fund
Collaborated with NPS (National Pension System)
Contributed significantly to the advancement of NSDL-CRA LOGIN work
Performed various data entry, update, and analysis tasks.
Education
ADVANCED CERTIFICATION IN DATA SCIENCE AND AI - DATA SCIENCE AND AI
CODE IIT MADRAS
MADRAS
07-2023
MULTIMEDIA SOFTWARE - Digital Communications and Multimedia
CMC
KOLKATA
06-2006
DIPLOMA COURSE - COMPUTER TRAINING
WEBEL COMPUTER
DURGAPUR
06-1997
Master of Science - M.Sc (Mathematics)
VISVA BHARATI UNIVERSITY
SANTINIKETAN
06-1996
Ph.D. - Computer Science
NIRWAN UNIVERSITY ,JAIPUR ,RAJASTHAN
JAIPUR,RAJASTHAN
CERTIFICATION IN MACHINE LEARNING WITH PYTHON - Machine Tool Technology
MSME TDC PPDC AGRA
AGRA
Skills
LOVE TO DO DATA ANALYSIS IN GOOGLE COLLAB
LOVE TO DO WORK IN EXCEL
LOVE TO DO WORK IN MS SQL
LOVE TO WORK IN MICROSOFT POWER BI
LOVE TO DO RESEARCH WORK WITH DATA FOR PREDICTION ,WITH KNOWLEDGE OF AI AND MACHINE LEARNING
Languages
Bengali
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Affiliations
5TH YEAR DIPLOMA IN CLASSICAL VOCAL,PRAYAG SANGEET SAMITY
SING SONGS OF RABINDRANATH TAGORE
Timeline
CENTRAL GOVERNMENT SERVICE IN MINISTRY OF EARTH SC
INDIA METEOROLOGICAL DEPARTMENT
11.1997 - Current
ADVANCED CERTIFICATION IN DATA SCIENCE AND AI - DATA SCIENCE AND AI
CODE IIT MADRAS
MULTIMEDIA SOFTWARE - Digital Communications and Multimedia
CMC
DIPLOMA COURSE - COMPUTER TRAINING
WEBEL COMPUTER
Master of Science - M.Sc (Mathematics)
VISVA BHARATI UNIVERSITY
Ph.D. - Computer Science
NIRWAN UNIVERSITY ,JAIPUR ,RAJASTHAN
CERTIFICATION IN MACHINE LEARNING WITH PYTHON - Machine Tool Technology
Led cross-functional teams to manage daily spare order processing, ensuring seamless coordination between service, stores, and finance teams. Maintained high order accuracy and reduced communication gaps across departments.Trained over 100+ service engineers on CRM workflows, POD updates, and return processes during HO commercial trainings. Improved field team compliance and reduced repeat errors by over 20%.Owned end-to-end order lifecycle, including documentation, dispatches, POD tracking, and MIS reporting with minimal supervision. Enabled faster turnaround and higher accuracy in daily operations.Acted as a central escalation point between field engineers, HO departments, and senior managers to resolve system and order-related issues. Reduced escalations by ensuring proactive resolution within SLA timelines.Managed return spare process and validations, driving a 25% reduction in turnaround time and improving system accuracy. Ensured proper coordination with service and stores for smooth transaction closures.Initiated Kaizen process improvements for workflow automation, documentation, and order validation. Reduced manual work by 30% and helped in faster issue identification.Collaborated with IT team to test and implement new CRM workflows and resolve service module-related bugs. Ensured seamless migration and better user experience for the service team.Created and presented MIS reports for weekly DRM meetings and management reviews. Supported data-driven decisions and provided insights on pending and completed orders.Monitored pending orders and stock validations daily across CFA locations. Achieved 15% reduction in follow-up delays by implementing checklist-based follow-ups.Handled distributor and spot-visit orders, ensuring compliance with internal policies and faster processing. Reduced lead time by 20% with improved documentation and follow-ups.Supervised stock accuracy across locations and led reconciliation activities with store teams. Brought down discrepancies by 15% through structured checking and documentation.Prepared CRM master data and validated engineer records for smooth CRM transition. Increased CRM accuracy by 25% before new system rollout.Managed price lists and quotations, communicating with teams to ensure correct rates and GST compliance. Prevented billing errors and improved customer satisfaction on pricing clarity.Maintained GEM and E-Invoice portal compliance, uploading documents accurately to meet government requirements. Ensured zero rejection in audits and smoother order execution for public sector clients.Followed up on loan spare recoveries, ensuring 95% payment recovery by accurate tracking and coordination with accounts. Reduced pending dues and ensured clean financial closure of orders. at Transasia Bio-Medicals LtdLed cross-functional teams to manage daily spare order processing, ensuring seamless coordination between service, stores, and finance teams. Maintained high order accuracy and reduced communication gaps across departments.Trained over 100+ service engineers on CRM workflows, POD updates, and return processes during HO commercial trainings. Improved field team compliance and reduced repeat errors by over 20%.Owned end-to-end order lifecycle, including documentation, dispatches, POD tracking, and MIS reporting with minimal supervision. Enabled faster turnaround and higher accuracy in daily operations.Acted as a central escalation point between field engineers, HO departments, and senior managers to resolve system and order-related issues. Reduced escalations by ensuring proactive resolution within SLA timelines.Managed return spare process and validations, driving a 25% reduction in turnaround time and improving system accuracy. Ensured proper coordination with service and stores for smooth transaction closures.Initiated Kaizen process improvements for workflow automation, documentation, and order validation. Reduced manual work by 30% and helped in faster issue identification.Collaborated with IT team to test and implement new CRM workflows and resolve service module-related bugs. Ensured seamless migration and better user experience for the service team.Created and presented MIS reports for weekly DRM meetings and management reviews. Supported data-driven decisions and provided insights on pending and completed orders.Monitored pending orders and stock validations daily across CFA locations. Achieved 15% reduction in follow-up delays by implementing checklist-based follow-ups.Handled distributor and spot-visit orders, ensuring compliance with internal policies and faster processing. Reduced lead time by 20% with improved documentation and follow-ups.Supervised stock accuracy across locations and led reconciliation activities with store teams. Brought down discrepancies by 15% through structured checking and documentation.Prepared CRM master data and validated engineer records for smooth CRM transition. Increased CRM accuracy by 25% before new system rollout.Managed price lists and quotations, communicating with teams to ensure correct rates and GST compliance. Prevented billing errors and improved customer satisfaction on pricing clarity.Maintained GEM and E-Invoice portal compliance, uploading documents accurately to meet government requirements. Ensured zero rejection in audits and smoother order execution for public sector clients.Followed up on loan spare recoveries, ensuring 95% payment recovery by accurate tracking and coordination with accounts. Reduced pending dues and ensured clean financial closure of orders. at Transasia Bio-Medicals Ltd