Intern
• Provided support for weekly and monthly management reporting across Controls, Business Resiliency, and Business Management.
• Developed and managed ops vendor relationships, ensuring efficient management of vendors, service providers, and sourcing of various office resources.
• Developed and implemented performance metrics for key suppliers and processes, facilitating continuous improvement based on business priorities and strategies.
• Served as a primary point of contact to manage competing priorities and resource demands to maximize customer satisfaction and cell performance.