Suman Kumar Mondal

• Analyzed past sales data and team performance to develop realistic sales goals.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.

● Managed a team of 5 sales reps to deliver monthly business targets.

● Modified customer service support system to reduce complaints by 10%.

● Collecting product reviews from customers.

● Utilized Symex Software to input all financial vital data into the exchange database system.

● Executing Corporate Commercial Remittances in all major currencies.

● Developing and record-keeping of corporate as well as individual entity KYCs with documentation.

● Assisting with onboarding of corporate clients concerning document checklists.

● Timely and needed response to AML/CFT queries generated internally from HO Compliance Department.

● Utilized PAYNET Software to input all financial key data into the Exchange database system.

● Involved in working within a financial accounting team & responsible for preparing, examining & analyzing accounting records, financial statements, and other financial reports.

● Attend counter customers, remittances, sending and receiving from any part of the world, issue demand draft, telex transfer, wire transfer, and inter –UAE money transfer as per their request.

● Utilized SITA Software to input all financial key data into an airline's database system.

● Prepared customer invoices, accepted payments, and processed refund and cancellation requests and monthly reconciliations of balance sheet accounts